Scott See: in Schoolcraft, MI

Sweet Protection Customer Service agent handling all of North America.

Provide top notch customer service to accounts and end consumers for Flow Snowboards, SIC Maui SUP, and NXTZ products regarding warranty claims. Place parts orders and manage warranty inventory. Compile information on factory defects in order to hold manufacturers responsible and regroup warranty costs for Flow Sports Inc. Responsible for enacting new process and protocol in the warranty department to lower response and completion times.

I was a major unit salesman at G-Force focused on selling powersports vehicles.

At Colorado Powersports I was in charge of preparing documents for the sale of powersports vehicles. I helped with updating social media to drive customers to the store. Updating online inventory, tracking sales, and running various reports in order to stay on pace for performance goals were a few of the many things I accomplished daily. I was responsible helping provide credit for customers who wanted to purchase motorcycles. Structured deals that were in compliance with lender guidelines and the dealership policies, resulting in quick funding, and a high level of customer satisfaction and upheld the highest ethical standards. I provided customers with the option to purchase pre-paid maintenance, extended service plans, GAP, tire/wheel protection among others. All said, powersports are a passion of mine and I enjoyed passing on my experiences to customers.

At Keystone I fulfilled contractual obligations of making on mountain appearances and making myself available for film and photos. I represented the mountain at multiple contests across the United States and Canada.

At MC Sports I learned the ways of a retail associate. It was my first job out of high school and I fell in love with the winter sports industry at this job, motivating me to move west to Colorado and seek a job in retail with hopes of getting an industry job someday.