Sean Caplan: Warehouse Manager in San Clemente, CA

- Coordinate daily outbound shipments and maintain inventory control of the warehouse. - Optimize warehouse space planning and organize shipping/receiving areas. - Manage day-to-day warehouse operations and staff, ensuring accurate shipping and receiving of products. - Select carriers and negotiate freight rates to meet company requirements. - Maintain adherence to quality control procedures during product receiving. - Perform various warehouse tasks, including inventory handling, forklift operation, and labeling. - Prepare reports on stock status, damage, outdated stock, and returns.

Oversee and ensure the quality of products and processes, ensuring compliance with regulatory requirements (e.g., FDA, ISO) and industry standards. - Supervise a team of quality control technicians and collaborate with cross-functional departments to drive excellence in product quality. - Conduct regular inspections and audits of production processes, materials, and finished products. - Maintain documentation, including SOPs, inspection records, and quality reports. - Participate in internal and external audits and inspections, providing necessary documentation and support. - Conduct inspections and tests on incoming materials, components, and finished products to ensure compliance with specifications and quality standards. - Identify and report non-conforming products, processes, or materials, and assist in initiating corrective and preventive actions (CAPAs). - Investigate customer complaints, conduct root cause analysis, and implement appropriate corrective actions.

- Led the Operations shipping/receiving group, assigning and scheduling work for a team of 7. - Utilized advanced knowledge of shipping programs (FedEx, UPS, DHL, AES) to optimize cost savings. - Configured outgoing shipments based on sales orders, selecting accessories and packaging products. - Received incoming packages, performed data entry for purchase orders, and managed inventory. - Certified in Basics of Supply Chain Management and Lean Kaizen. - Operated standard computer office systems and prepared written reports for senior staff.

- Supported troubleshooting of computer memory modules to component level. - Conducted rework of SDRAM, DDR, DDR2, Canopy, and BGA modules. - Performed receiving and inspection of incoming/outgoing modules. - Conducted motherboard and functional testing, failure analysis, and product transfers.

- Electronically checked all merchandise in and out of the store from various vendors and truck drivers. - Assured product quality through visual inspection and reported deficiencies to upper management.

- Responsible for taking guests' orders, organizing and timing course of service. - Provided guidance on products and sold to enhance guests' experience.