Serena N. Yee: in Huntington Beach, CA

• Overhauled policies to more effectively track and manage company-wide receivables and payables • Facilitated in the reconciliation of monthly sales and use tax • Reviewed invoices for billing accuracy and administered final approval for mailing/entering into QuickBooks • Reviewed purchase orders for accuracy, reconciled vendor statements, and rectified discrepancies before administering final approval to enter into QuickBooks • Authorized establishment of new customer accounts, oversaw their status to ensure full-cycle client satisfaction, and conducted routine audits to verify entities remain in good-standing with the Secretary of State • Reviewed active client accounts, lease agreements, contracts, fixed assets, insurance policies, and legal documents in order to prepare ad-hoc reports to facilitate senior management’s evaluation of company performance • Liaised with C-level and senior management to seek feedback on internal framework to improve efficiency on procedures

• Acted as primary liaison between the corporate office and its Hong Kong store operations • Evaluated current international stores’ business practices and drew proposals for areas of improvement • Tracked merchandise allocation and analyzed sales data relevant to international stores’ performance • Validated monthly invoices and tracked their payment processes