Shane Lanksbury: in Flagstaff, AZ

• Managed Customer Service Department • Assistant to VP Sales & Marketing • Process credit card payments • Interface with Accounting Department Manager with Cycle Count & Sales Reports

• Trained and managed the support department. • Submitted Excel spreadsheets daily to the President to ensure cost savings • Contacted appraisers on our nation-wide panel to negotiate and assign appraisal orders • Interface with lenders, borrowers and appraisers to insure expedited process for loans • Coordinated the appraisal process with our appraisers and communicated the progress with our client.

• Organized and maintained proper levels of inventory • Packed, labeled, and shipped all online orders • Inspected all lenses and frames to ensure Quality Control