Shannon Battistone: Returns Manager in Rancho Santa Margarita, CA
Work experience
Barton Perreira
Returns Manager | 06/2013 - Current
Processing returns, credits and transfers
Warranty and repairs/Manufacturer defects
Inventory control, maintenance and verification
Tracking returns stats Daily/Monthly/Yearly
Establishing procedures for the returns department
Warehouse allocation
Optical Shop of Aspen/Chrome Hearts
Lab & Returns Manager | 10/2009 - 05/2013
MS Office
Edging on Optronics 6E, 7E & Santinelli ME1000
Fulfillment of orders assigned to the lab
Quality Control/Quality Assurance
Inventory control/maintenance
Pull/check orders
Work with outside labs
Tint lenses to specification
Processing returns and credits
Creating returns procedures (SOP)
Warranty and repairs/Manufacturer defects