Shawn Owens: Founder in Virginia Beach, VA

• Maintain retail account relationships via product sales through incoming/outgoing sales calls, emails, store or onsite visits. • Manage inventory levels of active clients to anticipate and further meet the demands of each customer. • Maintain detailed records on all accounts r/t demographics and best point of contact to ensure customer satisfaction. • Direct all company marketing Initiatives for in-store, print, and online distribution. • Control every aspect of General Brand Marketing, key elements of Sales Marketing, and Creative Design and Direction. • Manage all web orders, sales, and customer communications from start to finish including duties involving organizing, inventory management, stocking, receiving, picking, packing, shipping and keeping accounting software updated. • Manage and maintain all social media and analytics to effectively broaden brand awareness. • Prepare images for use in digital mediums. • Build and maintain the company website and web store using HTML and CSS. • Film/create video advertisements/montages using Final Cut Pro for multiple social media outlets and website updates. • Arrange lighting and treatments for various photography projects for use on the company website as well as e-mail/social media marketing campaigns.

• Consistently meet established deadlines while working in a fast-paced environment. • Maintain a detailed log of upcoming marketing trade shows and events in coordination with Oracle. • Organize call campaigns from start to finish including creation of marketing campaigns in CRM to track and manage leads. • Create multi-segmented email campaigns. • Coordinate, plan, and budget for marketing activities, team-building events, and company-wide sales contests. • Plan and carry out programs tailored to particular Sales and Marketing needs. • Develop reports analyzing all aspects of marketing in direct correlation with sales. • Edit and maintain digital assets using HTML coding and Adobe CS.

• Worked closely with the Controller, CFO and other diverse accounting professionals to achieve efficiency and effectiveness across the company. • Assisted the sales team with the GSA contract approval process to ensure efficiency for recording of the revenues and cost • Reviewed orders to ensure they relate directly with complex contracts given by various customers including Federal Department of Defense, State and Local Agencies, Higher Education and other commercial entities. • Examined and identify complex language within contracts and perform accounting duties as it pertains to classifying, recording, reporting and reconciling accounting data based on contracts. • Entered and retrieve data from Enterprise Resource Planning (ERP) and Customer Resource Management (CRM). • Analyzed and prepare excel spreadsheets for revenue and cost allocation. • Assisted the controller with the classification of transactions and chart of accounts, indicating proper fiscal year, account, cost, and recognition rules in accordance with Generally Accepted Accounting Principles (GAAP). • Ensured proper general ledger journal entries are made and that reports for internal and external parties are submitted properly and promptly. • Verified the accuracy of automated accounting data to ensure proper recording. • Assisted in the adjustment and monitoring of accounts within the financial statements for external auditors for justification of accounting practices. • Managed compliance process by filing accurate and timely monthly, quarterly and annual sales and use/business and operational tax returns in multiple jurisdictions. • Maintained business licenses portfolio in appropriate jurisdictions. • Managed customer exemption/resale certificates, which include working with the accounts receivable team. • Prepared balance sheet reconciliations of the month-end tax accrual related to sales and use tax. • Prepared paperwork for business registrations with each state and local tax authority. • Helped develop team members, in order to improve cohesiveness amongst the accounting department.

• Assisted in the preparation of annual budgets, quarterly forecasts, and month-to-date sales for a company with over a billion dollars in assets. • Assisted in the timely preparation and provision of management reports, analysis spreadsheets, and customer pricing. • Implemented internal and client audits. • Requested and compiled documentation needed to determine the validity of sales and receipts. • Checked documents for validity and accuracy concerning the information. • Developed Excel spreadsheets specifically for the audit of Electronic Sales Records. • Monitored expenditure of budgets. • Processed accounting and bookkeeping transactions in compliance with applicable regulations, procedures, and policies. • Monitored ledger accounts and ensured that files were complete and current. • Performed data structuring on large exported data sets of Electronic Sales Records.

• Obtained and reviewed monthly/seasonal pre-book sales orders for multiple distribution companies. • Communicated, detailed, and displayed extensive product knowledge to various suppliers, which was essential to developing and maintaining great customer relations. • Conducted presentations, which displayed new product lines to different vendors. • Assisted with promotional events in phases of planning and execution.

• Displayed adaptive communicative skills, which properly identified and ensured customer’s needs were aptly satisfied. • Provided technical information regarding computer hardware, software, and peripheral devices. • Impacted the store’s profitable growth as a result of proficiency, diversity, and knowledge, while utilizing sales tools relevant to the store’s local market and demographic.

• Programmed and downloaded software for over 500 computer gaming boards. • Generated payroll for a seven-person team. • Created and maintained invoices. • Offered support and customer service for over 500 gamers. • Conducted weekly bank deposits and analyzed gaming reports.

• Maintained store staff by recruiting, selecting, orienting, and training employees. • Managed inventory and stock levels. • Predicted market trends, created budgets, and collaborated with numerous companies to market different brands by studying advertising, sales promotions, and display plans.