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Operations Consultant and Wholesale Account Manager

Logistics, Shipping & Operations

•	Identified weak areas in the day to day operations and implemented procedures to minimize errors in ecommerce and wholesale order processing.
•	Reorganized warehouse to better store inventory, minimizing product loss and shipping errors
•	Handled invoicing and payment processing for wholesale orders to develop more efficient book keeping techniques
•	Responded and resolved online customer inquiries regarding products and shipping issues
•	Directly worked with wholesale retailers to build relationships and better meet their needs



•	Oversaw day to day operations and managed retail and wholesale team for maximum productivity and efficiency in order to meet tight deadlines
•	Reviewed all routing guides for domestic and international boutiques and department stores
•	Reviewed all A/R to ensure on time payment and decreased outstanding invoices by 40%
•	Represented company at tradeshows as well as road appointments and grew relationships with retailers to better understand and accommodate their needs 
•	Tripled sales within 2 years and opened doors to department stores in the U.S. and France


Wholesale Account Manager

During my time at Lolli Swim, I took part in every aspect of the business. Climbing the ladder from fulfilling online orders and handling wholesale accounts to overseeing the entire process from sourcing to final deliveries.

•	Developed in-house organizational system for purchase order and shipping processing

•	Reviewed and approved all vendor contracts, client contracts and 

•	Attended all trade shows to build and grow relationships with current and potential accounts

•	Handled all in house wholesale accounts and dealt with buyers directly to get PO approvals

•	Managed all A/R payment processing and collections as well as reconciled the books


Operations Manager

Find out detailed information about Sheena Pinai, Operations Consultant and Wholesale Account Manager in NEWBURY PARK, CA

Sheena Pinai: Operations Consultant and Wholesale Account Manager in NEWBURY PARK, CA

Sheena Pinai