Sheena Pinai: Operations Consultant and Wholesale Account Manager in NEWBURY PARK, CA

• Identified weak areas in the day to day operations and implemented procedures to minimize errors in ecommerce and wholesale order processing. • Reorganized warehouse to better store inventory, minimizing product loss and shipping errors • Handled invoicing and payment processing for wholesale orders to develop more efficient book keeping techniques • Responded and resolved online customer inquiries regarding products and shipping issues • Directly worked with wholesale retailers to build relationships and better meet their needs

• Oversaw day to day operations and managed retail and wholesale team for maximum productivity and efficiency in order to meet tight deadlines • Reviewed all routing guides for domestic and international boutiques and department stores • Reviewed all A/R to ensure on time payment and decreased outstanding invoices by 40% • Represented company at tradeshows as well as road appointments and grew relationships with retailers to better understand and accommodate their needs • Tripled sales within 2 years and opened doors to department stores in the U.S. and France

During my time at Lolli Swim, I took part in every aspect of the business. Climbing the ladder from fulfilling online orders and handling wholesale accounts to overseeing the entire process from sourcing to final deliveries. • Developed in-house organizational system for purchase order and shipping processing • Reviewed and approved all vendor contracts, client contracts and • Attended all trade shows to build and grow relationships with current and potential accounts • Handled all in house wholesale accounts and dealt with buyers directly to get PO approvals • Managed all A/R payment processing and collections as well as reconciled the books