Shelby Vessels: in Nashville, TN

• Cleaned assigned section of Dining Room on daily basis. • Answered questions and made suggestions regarding food and service to guests. • Provide service in a responsive, prompt, and courteous manner. • Follow all laws regarding alcohol service.

• Make drinks in a timely manner for bar guests as well as the rest of the restaurant. • Maintained bar book honestly and accurately. • Followed all company policies and procedures with side work, sanitation, and cash handling procedures.

• Enter orders efficiently into POS system. • Remained in control during high volume situations. • Stayed up to date on seasonal menu items. • Handle all guests' requests with a positive and caring manner

• Communicated with customers in efficient and professional manner. • Supported transportation team with various administrative duties. • Demonstrated strong organizational skills, accuracy, and an attention to detail. • Used personal and group emails to ensure there was constant communication with appropriate contacts. • Assisted in answering phone calls on a multi line system.