Simone Jones: in Oceanside, CA

Established 7 new, retail stores and managed 10+ in San Diego, Orange County, Los Angeles, and Utah. Performed end-to-end human resource functions, including recruiting, training, on-boarding, exit interviews, performance management and reviews, as well as staff compensations, promotions, and leave management. Built a credible succession plan with a strong talent pipeline and fostered a customer centric culture by recognizing and rewarding employees. - Turned around business operations within 6 months, reducing turnover from 85% to 25%, filled all vacant positions, and improved team performance, and increased audit scores from <50% to >85%. - Motivated and promoted 35+ employees, achieved the best retention in market with 18%, and stabilized other markets which experienced frequent turnover. - Conducted for quarterly reviews and merit increases for 18 full-time managers based on performance. - Protect labor law regulations and ensure managers are trained to operate within compliance guidelines. - Collaborate with key business partners to create or evolve operational procedures and company initiatives. - Protect privacy laws in-store and ensure new hire paperwork, customer information, and employee documentations are filed appropriately.

Completed and delivered performance appraisals and development plans every 30 days to maximize organizational and employee effectiveness. Trained and coached all managers and associates, enhancing performance levels and workplace productivity. Delegated authority and responsibility with accountability and follow-up. - Identified candidates through multiple sources, attracting top talents that filled all open positions within 14 days. - Travelled to different markets across USA, opened new stores, trained new managers, and on-boarded new staff. - Streamlined store operations to minimize needed OT, increasing each quarter by 10%, achieved -.58% shrink results, and utilized less than 1hr OT/week.