Bike

Dive

Lifestyle

Outdoor

Snow

Surf

Swim

Triathlon

Wake

Yoga

Health & Fitness

Open water swimming

Desserts baking

Triathlon 

Road biking

Reading 

Analyst, CRM

Accounting & Finance

Highly motivated, target driven with proven experience in accounting, organizing, managing, leading, and coaching. I am an experienced traveler and athlete, environmentally mindful, and mentally tough for taking on new challenging tasks. Love life and exploring. 

Conducted comprehensive analysis to track and report on‬ KPIs by extracting data from tools like Looker, Google Analytics, Klaviyo, YotPo and other.
Developed and implemented CRM strategies that increased customer retention‬ rates.‬
‬‭Designed and executed marketing campaigns, achieving an increase in‬ customer LTV‬.
Collaborated with cross-functional teams to support marketing efforts and‬ achieve retention goals‬.

Ad hoc information gathering, analysis, reporting
Responded to rep inquiries and resolve any issues, escalating items as necessary to the COO, VP of Finance, VP of Sales, Sales Director
Suggested and implemented improvements in processes to create efficiencies
Reviewed wholesale rep invoices prepared by Staff Accountant for accuracy and completeness
Coordinated quarterly inventory counts for all sales locations
Coordinated the efforts between the company and external contractors about IT-related infrastructure, transitions, and developments
Assisted with the installation of new hardware and software and help train employees on its use

Sales Operations Specialist 

Worked directly with the CFO to develop controls for a growing organization; provide input relating to processes, procedures, projects, and self-improvement
AR - Approved credit limits for new customers. Followed-up on past due customer accounts; investigated invoice discrepancies and issue customer credits
AP - Entered vendor bills and respond to all vendor inquiries. Accrued for all invoices not received prior to the month-end close (AvidExchnage, Bill.com)
Reconciled bank and credit card accounts and ensure reconciling items are cleared (Netsuite, Shopify)
Recorded various recurring monthly journal entries in preparation for financial month-close
Recorded cash sales/refunds in accounting system from POS report (Square, Erply)
Assisted with year-end audit testing procedures
Assisted with various system implementations, including user acceptance testing for all relevant functions
Managed multiple reporting requirements and ensure deadlines are met
Ad hoc information gathering, analysis, reporting, as needed

Staff Accountant

Responsible for organizational management for college competitions 
Led and assisted a group of 10+ individuals with even management set and logistics 
Effectively monitored cross-functional organization for age group competitions 
Worked on stroke development for kids of different ages
Oversaw and led instructors
Monitored and insured safety compliance 
Assisted all team-related activities, banquets, fundraiser

Student-Worker, Age Group Coach, Game Manager, Office Worker

Managed and monitored instructors
Worked closely with the owner to oversee daily operations
Stroke development for advanced swimmers
Taught begging swimmers for initial water skills 4-9 years old


Manager/Head Instructor (Summer Internship) 

Completed daily sales goals
Product promotion
Developed and maintained positive business and customer relationship
Processed cash and credit transactions with customers 

Sales Representative (Part-time)

Acquired new reservation requests, checked guests in on arrival and out on departures
Handled booking payments and other hotel merchandise related enquirers  
Resolved problems and complaints of the guests, and performed duties on the daily checklist

Front Desk Agent

Monitored safety on the pool deck
Checked and recorded chemical quality of the water daily
Helped swimmers to understand safety skills in the water
Worked on technique development of youth swimmers of age 5-7 years


Swimming Instructor/ Lifeguard 

Find out detailed information about Sofia Van de Bovenkamp, Analyst, CRM in San Diego, CA

Sofia Van de Bovenkamp: Analyst, CRM in San Diego, CA

Sofia Van de Bovenkamp

California Baptist University

California Baptist University

Wingate University