20 years of comprehensive IT leadership experience spanning across domains (Retail, E-commerce, Healthcare,
Banking and Online gaming), technologies and functions. Worked in Captive/Product/Service organizations. Led large
teams and delivered various portfolios with optimal People, Process and Technology providing leadership,
management and technical vision. Seasoned professional in IT Consulting, Product development, Service
Management, Testing COE, Project and Program Management, Transition, Implementation of various solutions.
Instrumental in building a diverse and talented senior leadership team for the organization. Excellent interpersonal
skills with proven abilities in talent acquisition, management and retention.

GVC Holdings PLC is an online gaming and gambling operator in both B2B and B2C markets with Bingo, Casino,
Poker, Sports product lines. IVY Comptech is the IT wing for GVC Holdings.

Head of Engineering for Poker & Bingo Product verticals with 200 (150 Dev + 50 QA) resources across
geographies. £300m revenue generating game across 12 countries and 140 labels. As Head of 2 product lines, the key focus is on driving operational and technical efficiencies to ensure developed software meets business
needs. Leading the COP (Community of Practices) for Service Management to adapt Industry best standards for production support

? Migration of Foxy & Cheeky Bingo from 888 platform to GVC platform, vendor games consolidation,
IOS/Android native apps development, introducing new/seasonal promotion to attract and retain the player base, evaluation and finalization of new b2b partners, Vendor Integration to GVC platform
? Strategizing the execution of Developing / Testing controls to drive Product development to scale to business needs
? Optimizing DevOps best practices through Jenkins implementation across two product lines resulting in 1
release every month compared to 1 release every quarter
? Establishing strong collaboration between Business, Product and Technology teams resulting in delivering
more through increased efficiency
? Virtual team created with representatives of various Application teams to form a COP. To have a focused
and aligned approach towards Service Management practices
? Develop budget projections, staffing plan and capacity management for Development/Testing/
Operations

Head of Engineering- Poker, Bingo Products

FRI DC with 80 resources and € 11m budget projects across technologies and platforms. Large
projects delivered in SAP FICO, PI migration to PO, Teradata migration to TD cloud etc. Vendor
strategy/model/payment method/productivity initiatives defined and Implemented. Adoption of Agile framework
for In- house and partner resources

Philips India- Delivery Head - Bangalore - Aug 2016- Sep 2018

Finance, Reporting and Integration Delivery center

Heading FRI team with € 11m budget projects across technologies and platforms. Team of 80 resources (25% perm & 75% partner resources)

? Strategizing the roadmap of IT technology landscape. Re-platforming the legacy technologies to reduce
the operational cost
? Identifying and planning the platform capacity needs and driving the initiatives. Redefining the delivery
model with a resource mix with partner support
? Evaluation of partners based on Technology and niche capabilities. Metrics based evaluation and payment
model defined in SoW
? Standardized the QA process by introducing hygiene factors in the process by adopting the best practices
from XP
? Improved ownership and accountability between the Dev/QA teams by bringing in One team culture

Delivery Head

www.tesco.com/groceries - Tesco (£ 3Billion business)

Senior Manager Engineering for Online Grocery team of 60 resources across India/UK. Online Business spread across
14 countries and largest revenue generating business line

? Solution, Development, Testing, Deployment and Production support for the grocery website
? Implementation of DevOps processes for the e2e development life cycle
? Transformation of Water fall to AGILE ways of working
? Drive technology/strategy in automating QA practices. Build and execute plan to reduce manual testing
and build quality across
? Driving Service Improvements following KANBAN for business KPIs

Transformation of 3000 IT service teams to SOA model

Lead the core team. Introduction of DDR (Design, Develop and RUN) to all teams. Agile Transformation-
defining what Agile means to Tesco, selection of Tools & implementation of wow. Defining/Implementation of STLC process and tools. RUN framework, selection of Tools. Creation of floor layout with collaborative
workspace for Scrum teams. Agile /Testing CoE created with In-house expertise. Implementation of the DDR
model of process/tools across 3500 resources. E2E ownership from training/ PoC/ KPI's/Governance / Closure of the initiative

Operations Management for 2250 stores

Operations Management of various applications on different platforms/ Technologies. Implementation of Incident/Problem Management process as per ITIL framework. Strong knowledge data repository created.
Kaizen initiatives driven to improve the service levels. An outsourced project to an external vendor for 7 years
was transitioned in- house with zero outage. A savings of £500k YoY achieved

NOC for US + Asian countries and Service Desk for US (Infrastructure Management for 24*7 Production Environment)

Setting up of the first NOC center for Tesco US. Designed the layout, monitoring systems, seating set up with recreational units, collaborative work space for the team. Multiple Tools evaluated and implemented CA tool for the entire monitoring life cycle.

Senior Manager Engineering

Infrastructure Management (NOC operations) for a US client

Infrastructure monitoring set up implemented for a Leading global Market research company. 3000 servers
comprising of Exchange, Database, Network and Systems Monitoring with 50 resources providing the 24 * 7
support. Played a Team Lead role to Transition the scope from client location and to set the operational
process in house. Pioneered the hiring/training of resources, key KPI's, SLA's, CSS, governance with clients


No 9, Phase1, Krishna Kuteer, 5th Cross, Hoodi, Bangalore - 560048;
Email: psridhar9000@gmail.com; Mobile: +91-9902688996
Implementation of Centralized banking solutions for ING VYSYA BANK - India

Implementation of PROFILE Banking Software across Southern Branches of ING VYSYA BANK in India. Played
a Regional IT lead driving Site readiness, feasibility study, upgrading the systems with e2e ownership of conversion to centralized banking system. Training the branch staff on the new software usage

Team Lead

Internal Apps team, CRM Siebel Sales Project

Managing applications used internally for the organization (Intranet, Automated leave management system, KMS, TMS, Discussion forum). Requirement gathering for all new applications from various stakeholders.
Design, Develop, Test, Release of all modules. Configuration of Siebel Sales module according to sales team
requirements

Achievements & Rewards
*   Awarded 'Best Project' for Whiteheart program of the year 2018 (Collaborative effort by Dev/QA team)
*   Awarded 'Best Operations Project in 2012 under Application Services across TESCO HSC (inhouse of Application support/ implementation of ITIL framework)
*   Awarded 'Best Project in Infrastructure Services Delivery in 2008 across TESCO HSC (Setting of global NoC setup)

Programmer Analyst

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