• Carry out investigation on challenges faced by customers and give appropriate solutions to the challenges
• Handle communications with customers through mediums like email, letter, phones, suggestion box notes, and a one-on-one interview
• Conduct recruitment and training for new workers, as well as sanction or terminate the service of erring customer service representatives
• Offer resolutions to complaints and issues concerning customer orders
• Collect information on agents and other staff performance from customers to make judgment on their performance
• Get up-to-date information about all products
•  Offer refund to customers when the need arises
•  Compile and print customer complaints and suggestions and present them to the appropriate authorities
•  Investigate and identify the part of the Walmart that needs improvement
• Coordinate with the management on the initiatives that help improve customer service
• Take advantage of social media as a medium of responding to customer complaint Monitor the statistics on supports
•  Handle customer concern over the price of a product and the ads
• Offer counsel to customers on their chances of getting a refund for product return Work with other departments in ensuring that all customer related issues are attended to

Customer Service Manager

• required to timely report all hours worked utilizing the company's Time and Attendance system.
• Complies with all safety policies and procedures, including the use of Personal Protective Equipment as required, understanding that safety is a priority.
• Understands and complies with all company policies and procedures related to the Warehouse position.
• Efficient packaging and palletizing of outbound shipments
• Assist in preparation of shipping documents as well as carrier scheduling of outbound shipments following documented processes
• Unloads incoming product and verifies accuracy of inbound product, matching packing slips to Purchase Orders and pull Sales Orders to prepare for shipping.
• Accurately processes stock, ensuring it is placed in the proper areas

Shipping Clerk

• Develop Pictures and Customer service
• Help Unload freight and stock to shelves

Assistant Manager

• Great Guest Service
•  Driving profitable sales and maintain a clean store
•  Developing a strong team that can also drive Great guest service
•  Training and coaching team members
•  Opening and closing the stores to be prepared for daily operations and next day operations
• Also driving great guest service to prevent loss of product
•  Setting and maintain planograms

Department Manager

• Responsible for entire store operating and expense control
•  Main responsibilities include but not limited to recruiting, hiring, training, and developing a diverse team to deliver Target Brand expectations and to drive sales profitably
•  Key Carrying Supervisor

Senior Team Lead

• Responsible for entire store operating and shrink control, including P&L management.
• Main responsibilities include but not limited to recruiting, hiring, training, motivating, and maintaining a sale driven customer centric team of over one hundred employees
•  Maintain a clean and inviting store which had to meet extremely strict merchandising standards
•  As the Manager for the number one consumer electronics retailer in the world expectations were extremely high, all of which were lived up to and exceeded
• Proven by being one of the top ten stores in the entire company for over a year
• Responsible for the security of all personnel and merchandise per store policy
•  Setting merchandise in store to specifications of planogram

Product Process Manager

Find out detailed information about Stanley Hicks,  in Westminster, CA

Stanley Hicks: in Westminster, CA

Stanley Hicks

ITT Technical Institute

ITT Technical Institute Henderson