Customer Service/Production Coordinator/Expediter

Customer Service & Support

I have over 20 years' experience in client relations, sales, business development, strong team building and managerial skills. I am a very positive, enthusiastic and well-rounded professional, capable of meeting deadlines and goal driven.

• Generated purchase orders
• Tracked and coordinated all shipments
• Liaison with overseas factories
• Coordinated with Sales Team on orders/shipments
• Coordinated with warehouse for expediting of shipments in a timely manner

• Managed production of all orders and new product
• Liaison with all workrooms and outside vendors
• Comprised custom quotes and drawings for client orders
• Customer service for showrooms and clients
• Communicate openly and share information with others.
• Analyze and submit reports of orders and new product development
• Maintained a positive attitude and was a leader in the operations department

Product Development/Production Manager/Customer Service

• Executed sales strategies, objectives, goals, coordinate product launch and targeted revenue generation
• Mastered both Customer Oriented and Strategic Selling skills
• Launched new brand placements and visual merchandising
• Reviewed key business indicators to; identify problems, concerns, and opportunities for financial growth
• Facilitated business owners/staff training; products, best customer service practices
• Maintained database of accounts, prepare and submit reports
• Developed strong team relationships, interpersonal abilities to promote company objectives and increase sales staff morale
• Identified communication problems and escalate according to company policies, as well as, developed great customer relationships

Salon Manager

• Sold to new and existing accounts.
• Exceeded year after year sales goals.
• Comprised proposals and quotes

Expediter/ Customer Service

Find out detailed information about Stephanie B. Olson, Customer Service/Production Coordinator/Expediter in Aliso Viejo, CA

Stephanie B. Olson: Customer Service/Production Coordinator/Expediter in Aliso Viejo, CA

Stephanie B. Olson

IDI Interior Design Institute