Bike

Creative Agencies

Fashion

Lifestyle

Moto & Powersports

Music

Outdoor

Skate

Snow

Streetwear

Surf

Swim

Tech

Triathlon

Wake

Yoga

Health & Fitness

Blogging

Photography

Veganism

Whole foods plant based

Social Media Supervisor 

Top Management

To obtain, utilize, and grow my skills with a growing company in the social media and marketing field. 

Handles all social media channels such as Twitter, Instagram, and Facebook representing the Whole Foods
Market brand
Use of social media platforms such as Chatter, Spredfast, Brandify, Vantiv, Spinternet, IX-one and Salesforce
Senior role handling escalated interactions and supervising 36 employees

Freelance for multiple start-up companies managing their social media platforms
(I.e Instagram, Facebook, and twitter)
Lead social media editorial calendar, including writing and posting.
Content creation, managing facebook and Instagram paid ads, and managing all Influencer Marketing
Partnerships with multiple product vendors
Researches and attends multiple media events and expos
Pre-schedules self created content in platforms such as Later and Hootsuite
Views and measures Social Media Analytics
Assists with Marketing budgets
Basic graphic design knowledge through Canva and other photo editing apps


Freelance social media director

•Organized the Visa credit card products and services
•Assists with the opening and closure account process 
•Processes multiple debit and credit card reports through client workstation and client central
•Processes certificates, levys, and deceased accounts 
•Acts as a frontline in Membership services answering phone calls regarding multiple account inquiries 
•Created product and services comparison charts and spreadsheets 



Product and Membership Officer

• Develop, grow, and lead online communities
• Work closely with the operational and technical teams to stay current on rapidly changing messaging and related content
• Create and manage promotions and social media ad/article campaigns
• Manage multiple ad campaigns on Facebook, Instagram and LinkedIn
• Carry out A/B testing of various social media campaigns and related images and content
• Report on the efficacy of various campaigns
• Identify and develop relationships with key influencers
• Help the teams with trade shows and open house type events
• Create, curate, and manage all published content
• Develop and manage a regular publishing schedule
• Work with the SEO team to maximize traffic
• Work with Subnational, Gluon and Luminas teams in creating content and developing various marketing strategies

Digital Marketing Manager 

• Utilize multiple systems, including FDR, Episys, Records On-Line, and Microsoft Office Suite, and critical applications necessary to properly maintain Member accounts. 
• Train team members in reporting procedures and company-wide systems.
• Assist Members and team members with account-related inquiries and/or issues and recommend alternatives.
• Maintain confidentiality and security of credit union and Member information.
• Perform daily system file maintenance required to ensure proper Member account postings as well as more common account file maintenance including, but not limited to, exception reports, miscellaneous reports, balance transfers, 545 Queue, and account changes
• Working knowledge of Visa Regulations, Federal Regulations E and Z, and Standard Operating Procedures to ensure compliance. 
• Streamlined department and credit union operations by automating Internet trouble memos and initiating the rollout of Springboard Credit Card System.
• Research, reconcile and resol

Credit Card Specialist

• Processes Member transactions and provides product and service information.
• Creates new shares, processes disputes and other Member related inquiries.
• Understanding of credit union savings and loan products and services.
• Researches, identifies and corrects Member account problems.

Service Delivery Rep ll

Worked in a fast paced environment providing customer service to credit card holders.
 Researched and processed disputes, fraud claims and other credit related inquiries.
 Facilitated communications between buyers and customers of the company.
 Instructed and educated customers/employees on various company policies and procedures.
 Acted as an initial point of contact between customers/employees and various other departments
of service.
 Hands on work with customer/employee accounts including interpreting statements.
Managed employee/customer accounts.

Customer Service Specialist/Operator

Find out detailed information about Stephanie Correia, Social Media Supervisor  in Santa Ana, CA

Stephanie Correia: Social Media Supervisor in Santa Ana, CA

Stephanie Correia