Stephen Chipman: Assistant Manager in Highlands Ranch, CO

* Help manage over 80 apartments and properties by creating leases and selling contracts to tenants * Responsible for addressing customer service complaints for 500+ tenants * Manage staff to complete both maintenance and landscaping projects * Own training for all new staff in both maintenance and office jobs * Troubleshoot tenant issues with online portal used to pay rent and request maintenance

* Collected market research to inform strategy that resulted in highest attended game at the venue * Revamped Rugby team brand through managing and updating online platforms * Owned graphic design and creation, and strategized placement of graphics around campus and online * Designed and created an online survey targeted to BYU men's and women's extramural sports alumni * Compiled all findings and recommendations and presented to BYU Extramural Sports Leadership

* Aided in the production of a live national sports talkshow and live sporting events * Created graphics, highlight reels, and sound bites for live national television programs * Managed Twitter accounts and actively engaged audience before, during, and after live broadcasts * Troubleshooted and resolved critical issues promptly during live broadcasts