Stephen Harris: Social Media Manager in Costa Mesa, CA

• Manage social media calendar across all channels – Instagram, Facebook, and Twitter. • Manage relationships and day-to-day communications with brands, influencers, and team riders to provide quality content for our online presence. • Monitor online presence and engage with users, strengthening customer relationships. • Create and design content for social media, POP, signage, advertising campaigns, and website use. • Product, website, and event photographer for marketing and social media use. Key Accomplishments: • Increased followers by 25,000+ driving brand awareness and consumer engagement. • Created social media strategies and advertising campaigns generating over $500,000 in online sales. • Helped create and monitor all advertising and media coverage for the Jack’s Surfboards Pro.

• Managed multiple locations, including the flagship and largest-volume store with sales of approximately $150,000 a week. • Schedule, train and coach a 50+ member team. • Maintained inventory levels, monitor merchandise, provide feedback to owner/buyer regarding trends for new product. • Directed sales floor activities, assist customers, and address any customer concerns.

• Assisted marketing team with various tasks in warehouse and during events and retail operations. • Shadowed Art Director in development of marketing campaigns. • Communicated between the art department and the marketing team on projects and POP. • Facilitated the merchandising team in planning and creating visual displays that reflect seasonal trends.