Crew Chief

Executive

Experienced Business Owner/Operator with over 20 years experience in Customer Service,
Branding, Workflow Design and Product Development. Excellent reputation for resolving problems,
improving Team Dynamics, and elevating the curation of customer experience and satisfaction.

Maintained safety by implementing effective procedures regarding hazardous actions,
materials and items.
Aided increase of overall production by %20 over 2 years.
Managed team according to company standards and compliance requirements.
Planned daily activities to accomplish team objectives while adhering to high quality
standards.
Liaised with company owners to coordinate complex, multi-faceted, heavy equipment jobsite
installations of new asphalt construction.

Together with my wife on a shoestring budget, we built a strong, operating restaurant from the ground up.
At nearly 9 years of uninterrupted service, Upcountry Provisions continues to delight patrons with its delectable assortment of fresh baked breads, pastries, and desserts.
Maximized efficiency by coaching and mentoring 25 personnel on Baking and Customer
Service principles, complex pastry doughs, company sanitation procedures, and Point of Sales
system.
Reduced personnel turnover and promoted employee development by recruiting
team-oriented candidates and implementing new training practices.
Devised, deployed and monitored processes to boost long-term business success and increase
profit levels.
Grew the business from the very first dollar to now bringing in over $750,000 in annual revenue,
all while raising two beautiful baby daughters with my wife.

Owner/Operator

Maximized productivity by keeping detailed records of daily progress across multiple levels of Research and Development, Sales Commitments, Sales, and Retail Sell-throughs
Aided the Sales Department in getting the proper products developed for the proper vendor
needs.
Assisted in sales meetings to ensure we could source across several continents, and designed the right products for the right fit.
Worked with Quality Control Department to ensure that final products were consistent with
sample detail specifications.
Worked closely with the Sourcing Department as to the same.
Managed an inventory of several thousand sample types, catalogued and specified through
our multi-layered details program AS400.
Met with and entertained Clients and Buyers for both National and International Retailers.

Associate Linebuilder

Find out detailed information about Stephen Kraus, Crew Chief in Travelers Rest, SC

Stephen Kraus: Crew Chief in Travelers Rest, SC

Stephen Kraus