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Operations Mgr.

Logistics, Shipping & Operations

SUMMARY OF QUALIFICATIONS
I am an extremely detail-oriented individual who possesses excellent writing and communication skills, derived from both education and through corporate hands-on work experience in several industries.  My background includes over 14 years in IT solution sales, recruiting and innovation plus 9 years as Operations Manager for a small business “start-up” which included product development, marketing and branding, purchasing, inventory management, manufacturing, sales and human resources management.


•	Operations Mgr. for the audio sports headset branch of the business, SnuggBuds Headsets.
•	Recruited, hired and trained all staff with all internal IT solutions for CRM, e-Commerce, marketing and POS systems.
•	Recruited, hired and trained all permanent and temporary staff with sales and marketing techniques for our products/brand.
•	Responsible for all Product Design Creation and Development, Budgeting, Manufacturing, Importing, Inventory Management, Sales and Brand Marketing.
•	Initiated and produced all planned execution from concept and design to manufacturing, importing, marketing and sales for a new brand of quality sports audio headsets to compete against larger brand names for a third of the competitors’ price points.
•	Drove revenues through three sales pillars, including wholesale, e-Commerce and direct end-user sales experience, such as major marathon and fitness expo sites.
•	9 years managing all eCommerce storefront layout and marketing initiatives.
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•	Responsible for creating, developing and managing Business Partner relations for project management for customers using third-party software and additional service providers to deliver customer projects.
•	Engaged with C-level executives, VPs and other Decision Makers in all business verticals to be their Trusted Advisor on solutions dedicated to success of their business environments.
•	Developed Sales and Pipeline forecasting and lead generation for B2C and B2B sales goals and quota.
•	Sold software, hardware and consulting IT business solutions as an IBM Business Partner, including Rational, WebSphere, DB2, Tivoli & Lotus and hardware portfolio, such as pSeries, iSeries, & xSeries as well as VMware, SAP and Content Management Software solutions.
•	Regularly attended dedicated partner events for enablement and training at IBM Irvine HQ 2005-2007.


Software and Solution Sales 

•	Technical Recruiter - Worked closely with Human Resources team to locate and scope, interview and hire new outsourcing talent for projects.
•	Researched candidates across California to interview and recruit for positions with Network Engineering, Application Development and Project Management for clients requiring outsourcing for IT Projects, both contractor and permanent.
•	Developed long-term relationships with candidates for permanent job placement and contract opportunities.


Technical Recruiter	    	

•	Reported directly to CEO on a weekly basis with sales pipeline, forecasting and goals for B2B and B2C sales.
•	Created and managed all Business Partner relationships with software deliverables end of business.
•	Identified new business opportunities and enablement for IT technical personnel through a broad range of software solutions and Business Partners, including Microsoft, Rational, Sybase, PowerBuilder, PeopleSoft, data modeling/data warehouse development tools and LifeCycle management tools.
•	Discovered and provided multiple senior sales staff with new business opportunities through pre-sales meetings and customer development strategies.
•	Project Management for consulting projects, application development and network integration at client sites.
•	Identified and sold project consulting by engaging both technical and functional resources for database development, web development, network integration, project management, human resources and e-Commerce enablement and solutions.


Software Technical Training and Consulting Solutions

Find out detailed information about Stephen Schaefer, Operations Mgr. in Laguna Beach, CA

Stephen Schaefer: Operations Mgr. in Laguna Beach, CA

Stephen Schaefer

NORTHERN ARIZONA UNIVERSITY