Account Manager

Accounting & Finance

<p>Motivated with 15 years of experience working in the garment &amp; manufacturing industry. Recognized for being a utility player and the ability to multi-task well under pressure. Able to work harmoniously with others as well as independently.  Well-organized with excellent work ethics and communications skills, with an eye for detail and aesthetic. Customer oriented and solution driven. Dedicated and hardworking with internal drive to deliver quality work.</p>

Managed a portfolio of major accounts.  Communicated with vendors and buyers daily.  Collaborated with Product Development and Design to streamline ideas from buyers.  Prepared quotes on deliveries and costs.  Oversaw PO's and Vendor Manuals, ensuring shipments were shipped within delivery window and were vendor compliant.  Monitored and disputed chargebacks.   

Oversaw all aspects in Pre-Production in tandem with Customer Care.
Coordinated the planning and execution of cut, sew fabric and material work orders.  Lead  weekly meetings amongst three departments: Pre-Production, Customer Care and Shipping.  Negotiated material and labor costs.  Coordinated Garment testing.

Pre-Production Manager / Customer Care Manager

Manager of Customer Care

Assistant Designer / Customer Care Representative 

Pre-Production / Product Developer

Find out detailed information about Susanna Luong, Account Manager in City of Orange, California

Susanna Luong: Account Manager in City of Orange, California

Susanna Luong