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Assistant Service Experience Manager

Administration & Clerical

<p>I am a highly motivated individual with extensive knowledge in Retail management </p>

Primary Duties include all of the following:
Sales, Returns and Exchanges
Maintain store decorum along with being responsible for the overall
experience and satisfaction of our customers and guests
Count safe money funds
Count and balance all registers
Prepare daily cash bags
Generate deposits and cash balancing reports
Manage all armored car pickups and deliveries
Manage and maintain the look and organization of all registers, floor displays and inventory

Service Experience Associate

Primary Duties include all of the following:
Sales, Returns and Exchanges
Maintain store decorum along with being responsible for the overall experience and satisfaction of our
customers and guests
Count safe money funds
Count and balance all registers
Prepare daily cash bags
Generate deposits and cash balancing reports
Manage all armored car pickups and deliveries
Manage and maintain the look and organization of all registers, floor displays and inventory

I have been working for Nordstrom for 8 years. The first 7 years as an Associate then was promoted to an Assistant Service Experience Manager in June of 2022. As the Assistant Department Manager I
helped open a brand new Nordstrom Rack in Riverside. I was in charge of interviewing and evaluating
new candidates for the store opening. I was named All Star in 2019 which is a very prestigious award in the Nordstrom world. I perform all of the same duties I had as an associate but now lead a team of 13
employees and am responsible for a lot of closing and opening Manager responsibilities.

Primary Duties include all of the following:
Organized, prepared and executed all sampling demos at numerous events and account locations
Executed in store face to face meetings with store managers and employees to boost sales
Merchandised and executed appropriate slotting of product within the stores
Introduced brand awareness and education at all sampling demos and events


Interviewed, hired and managed demo sampling teams
Launched national roll out programs with major distributors
Launched sales and brand awareness with multi chain "big box" national accounts, convenience stores/
gas stations, professional sports teams and scholastic programs throughout the Northeast Ohio market

Northeast Brand Director

Primary Duties include all of the following:
Organized, prepared and executed all sampling demos at numerous events and account locations
Executed in store face to face meetings with store managers and employees to boost sales
Merchandised and executed appropriate slotting of product within the stores
Introduced brand awareness and education at all sampling demos and events
Interviewed, hired and managed demo sampling teams
Launched national roll out programs with major distributors
Launched sales and brand awareness with multi chain "big box" national
accounts, convenience stores/gas stations, professional sports teams and scholastic programs throughout the Northeast Ohio market

Primary Duties include all of the following:
Sales, Returns and Exchanges
Maintained store decorum along with being responsible for the overall experience and satisfaction of our
customers and guests
Floor set management included maintaining the look and organization of all registers, displays and inventory

Retail Sales Associate

Primary Duties include all of the following:
Sales, Returns and Exchanges
Maintained store decorum along with being responsible for the overall
experience and satisfaction of our customers and guests
Floor set management included maintaining the look and organization of all
registers, displays and inventory

Executive Assistant to the VP of Sports Marketing
Maintained and managed calendars and schedules for all SM Executives
Maintained and managed all event, vendor and athlete contracts
Generated all payments for sponsored athletes and vendors
Maintained and managed all communication with Athletes, Management
companies and Sports Marketing Executives
Generated all Purchase Orders for the Sports Marketing Department
Ordered and managed all POP materials
Arranged and booked all travel for staff, models and athletes to and from all
events
Generated, maintained and managed bi-weekly expense reports, weekly
status updates and monthly budget reports for the Sports Marketing
Executives and department

Executive Assistant to VP of Sports Marketing

Find out detailed information about Tammy Mello, Assistant Service Experience Manager in Hemet, California

Tammy Mello: Assistant Service Experience Manager in Hemet, California

Tammy Mello

Irvine High School

Irvine High School