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Assistant Manager and Scuba Instructor

Education & Training

Experienced and results-oriented sales professional with a passion for the outdoors and a proven track record of success in outdoor sales. Demonstrated expertise in driving revenue growth and forging strong client relationships. Adept at identifying customer needs, developing tailored solutions, and delivering exceptional sales presentations. Possesses in-depth knowledge of outdoor products, equipment, and recreational activities. Skilled in prospecting, negotiating contracts, and closing deals. Excellent communicator with a persuasive and consultative sales approach. Thrives in fast-paced, target-driven environments and consistently exceeds sales quotas. Committed to providing outstanding customer service and fostering long-term client loyalty. Seeking an outdoor sales position to leverage skills and passion for the outdoors in driving business growth and customer satisfaction.

Key Skills:

Outdoor sales expertise
Client relationship management
Needs assessment and solution development
Persuasive and consultative selling
Product knowledge and demonstrations
Prospecting and lead generation
Contract negotiation and closing
Exceeding sales quotas
Customer service excellence
Team collaboration and coordination

Kihei Maui
Maui Dreams Dive Co. is the only PADI 5 Star Instructor Development Center on Maui and the highest rated Dive Center from both Google and Yelp. At Maui Dreams we stand for excellent
customer service, underwater conservation and continuing professional development.

Please check them out on their website: www.mauidreamsdiveco.com	or on Facebook
@MauiDreamsDiveCo.

Develops customer relations by being a cross-discipline Master Scuba Instructor with
charismatic interpersonal skills and emotional intelligence with clients of all ages and backgrounds.

Staffed and managed public outreach through a Maui Dreams Dive Co. booth during a
monthly community event: Kihei 4th	Friday. During these monthly events, I was able to increase customer return to our physical store as well as increase social media
engagement through posts, prizes and conversations.

Provides personalized and interactive customer service through working in a busy scuba
shop through direct interaction and phone conversation with the intent to create a
memorable experience for our locals and our visitors!

Maintains guest relations through identification of client needs and offering solutions that
are tailored (pun intended) individually to increase satisfaction and sales.

Handles the intake of money and balanced spreadsheet regarding sales of cash and credit
cards at the beginning and end of each shift.

Food Truck in Kihei, Maui.

Handles a large volume of transactions during high-foot traffic events. This year we
worked during the SOJA concert at the MAC, participated in multiple local weddings and even won 'UBE of the Year' award during the UBE-FEST here on Maui.

Assist guests with questions and comments which has led me to develop a knack for remembering names and faces with accuracy to give customized high-touch customer
service.

Balanced the cash and credit card on Toast before and after each shift to ensure accuracy and integrity.

Sales and Cashier

Kihei, Maui

Aided in daily boat charters with a focus on customer comfort and safety.

Grew my abilities in Instructing and Teaching to a diverse range of clientele.

Developed a local community centered around diving and instruction while maintaining
company policies and safety. This included: regular boat maintenance, safety briefings and meetings, and finally developing customer repour through action and collaboration.

Boat Crew and Instructor

Idaho

Served as a leader and a liaison between our representatives, crew and clients to ensure
proper protocol is being followed, safety measures taken, and content looked professional and amazing.

Directed and produced live footage with a diverse team of varying levels of experience.

Mainly executed live sports broadcast and produced highlight reels through the use of Adobe Premiere and After Effects.

Used live camera operations, handheld and NewTek Tri-caster panels to direct
livestreams.

Broadcast Director

Aided in research, organization and communication of specific topical information
related to a plethora of subjects for students pursuing different degrees and interests.

Maintained the Guest Services desk to assist anyone with questions and further research.

Organized, planned, and executed projects meant to inform the public about our services and develop communal relationships between staff and patrons.

Librarians Assistant

Find out detailed information about Taylor Lawes, Assistant Manager and Scuba Instructor in Kihei, HI

Taylor Lawes: Assistant Manager and Scuba Instructor in Kihei, HI

Taylor Lawes

Idaho State University

Maui Dreams Dive Co.