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Regional Business Manager (Free State & Northern Cape)

Top Management

DIVISION/DEPARTMENT   Lending Department
ROLES AND RESPONSIBILITIES
- Oversee all regional operations (Lending Department and Educational Business Solutions Department)
- Business Development
- Ensuring that quality standards and client expectations are met through effective leadership
- People Management - A team of 23 (9 permanent + 14 flexi staff) staff members spread across Free State and Northern Cape provinces
- Manage Fund Administration stakeholders (Universities, NSFAS, Merchants and Private Accommodation Providers)
- Current base is maintained and identify opportunities to develop new business
- Regular financial and budget reporting
- Identifying and mitigating risk
- Developing a sales and marketing plan for the region
- Effectively communicating Fundi's value proposition
- Meet sales targets for new business and grow existing portfolios
- Establish opportunities and maximising income streams
- Negotiate agreements and sign up new corporate and college agreements
- Build and maintain relationships with key stakeholders in order to achieve specified targets
- Constantly communicate to all parties within the process to ensure expectations are met and sales team are able to deliver on the key deliverables of the area.

DIVISION/DEPARTMENT   Sales and Marketing
ROLES AND RESPONSIBILITIES
- Achieve both B2B and B2C Sales targets
- Manage own sales production performance, establish and maintain sales pipeline
- Market Eduloan products across government departments, unions and corporates by growing and optimising current portfolios
- Customer retention
- Customer service improvement
- Implementation of communication plan for stakeholders (Universities, colleges and schools)
- Identify cross-sell opportunities of Eduloan products
- Travel across Free State and Northern Cape provinces for marketing activations, career exhibitions and stakeholder engagement


CURRENT EMPLOYMENT DETAILS

Business Development Manager

DIVISION/DEPARTMENT   Helpdesk
ROLES AND RESPONSIBILITIES
- Provide helpdesk support service
- Investigate reasons for problems and solve them for clients
- Follow up on all outstanding queries timeously as per SLA with clients
- Analysing and solving problems
- Troubleshooting and establishing hardware and software issues
- Ensuring customer satisfaction
- Provide input for more pro-active support (i.e. repetitive problems).
- Ensure that the log is resolved after escalating to the programmer.


PREVIOUS EMPLOYMENT DETAILS

Helpdesk Consultant

DIVISION/DEPARTMENT   Sales (In Retailer)
ROLES AND RESPONSIBILITIES
- Achieve contracted sales targets.
- Manage own sales production performance and implement corrective actions.
- Managing resources at Nedbank Pick n Pay Noordstad.
- Ensure effective implementation and support to national and localised sales campaigns
- To encourage product utilisation through packaged cross selling and expand the use of Nedbank group products and financial services.
- Identity and define product utilisation through a packaged sales approach
- Identify cross-sell opportunities in existing customer base
- To ensure sales process implementation compliance and conformance (FICA and FAIS).


PREVIOUS EMPLOYMENT DETAILS

Senior Sales Consultant

Find out detailed information about Thami Mbhele, Regional Business Manager (Free State & Northern Cape) 

Thami Mbhele: Regional Business Manager (Free State & Northern Cape)

Thami Mbhele

Castle Bridge School

University of the Free State Business School

University of the Free State Business School