Graduated with a 4.0 within my major and minored in Studio Art.

COO & Integrator - Operational Excellence | Peak Performing Teams | Profitable Growth

As a highly accomplished Operations Leader, I specialize in driving Operational Excellence, fostering Peak Performing Teams, and achieving Profitable Growth. 

My expertise lies in streamlining logistics and workflows, leveraging technology, and driving efficiency for remarkable results. I create a positive work environment that promotes collaboration and mentorship, leading to high-performance outcomes. Moreover, I employ data-driven decisions and strategic planning to achieve sustainable growth. With a proven track record of successful execution, I continuously strive for increased efficiency and impactful outcomes.

In addition, I excel in streamlining 3pl operations, reducing costs, and enhancing organizational efficiency, my skills extend beyond the traditional operations role. I possess a keen acumen in financial management that ensures budget optimization and maximum return on investment. 

Over the years, I've excelled in creating SOPs for operational excellence. Championing remote work practices, I foster a productive and balanced environment. I take pride in establishing successful customer service departments to sustain and grow business with a focus on great customer experiences.

In addition to my professional responsibilities, I have held significant leadership roles within the Entrepreneurs' Organization (EO) as a Key Executive (2019-2023), contributing as a Moderator, Moderator Elect, and Retreat Planner. These experiences have allowed me to refine my skills in leadership, strategic planning, and business operations. Additionally, I had the honor of participating in the incredible Smart Tribes leadership acceleration program, further enriching my abilities for effective leadership and organizational growth.

I am actively seeking a remote operations leadership role with an exceptional company ready for growth. I am eager to contribute my expertise in operational excellence, fostering peak-performing teams, and driving profitable growth. Let's collaborate to achieve remarkable results together. Send me a message now!

COO/Integrator

Consultant

• Led and managed a team as an Integrator, effectively holding individuals accountable and fostering clear communication at all levels.
• Achieved 20% fulfillment cost reduction in 2023 through successful logistics initiatives while maintaining quality. 
• Successfully resolved 3PL account service issues within 3 months by securing an on-site office for our employee through skillful negotiations, resulting in increased accountability and efficiencies for our 3PL account.
• Implemented optional Independent Development Plans, resulting in 2-level leadership advancement for managers within 3 months.
• Successfully launched a Voluntary Online Leadership Training (VOLT) for the organization to foster personal and professional growth, achieving nearly 100% participation since inception.
• Implemented highly effective cost optimization strategies resulting in a remarkable 29% reduction in operational costs within just 2 months, facilitating substantial support for profitable growth
• Managed end-to-end supply chain operations, including 3PL fulfillment, manufacturer relationships, inbound logistics from Asia to the USA, and D2C/B2B eCommerce logistics.
• Led the marketing team to achieve a remarkable 91% YOY growth while ensuring uninterrupted operations during COVID-19.
• Oversaw and directed all aspects of AP, AR, sales tax, cash flow, budgeting, P&L analysis, fractional CFO team, financial reporting, forecasting, COGs, and profit margins.
• Successfully handled HR duties including Gusto admin management, WHO hiring method, job descriptions, scorecards, training, and onboarding.
• Established a Customer Success department that consistently provided exceptional customer experience.
• Enhanced organizational efficiency by creating and implementing over 200 departmental SOPs (Standard Operating Procedures).
• Actively participated in EO (Entrepreneurs' Organization) as a Key Executive (2019-2023), contributing as a Moderator, Moderator Elect, and Retreat Planner.

EOS Integrator / Director of Operations

•	Managed and optimized the Shopify eCommerce Store, Amazon FBA, and Direct Response Marketing channels.
•	Developed and executed cost forecast analysis for all products, resulting in increased revenue.
•	Proactively maintained demand planning and inventory management, fostering effective collaboration with internal and external partners to achieve utmost accuracy.
•	Provided oversight for social media management, KPI reports, department SOPs, and special projects.
•	Assisted in the management of paid marketing campaigns and collaborated effectively with agencies.

Digital Sales & Marketing Manager

•	Led and managed all aspects of catalog projects at Summit Catalog, overseeing successful project execution from initiation to completion.
•	Developed and maintained the project plan, ensuring clear objectives, timelines, and deliverables were established and communicated to the project team.
•	Conducted regular team meetings to provide updates, address challenges, and ensure alignment with project goals.
•	Collaborated with stakeholders to gather requirements, define project scope, and identify key milestones and de-pendencies.
•	Coordinated with cross-functional teams, including design, content, and production, to ensure seamless integration and timely delivery of catalog materials.
•	Managed project budgets, tracking expenses and ensuring adherence to financial targets.
•	Monitored project progress and identified and addressed any risks or issues that arose, implementing appropriate mitigation strategies.
•	Communicated project status and updates to stakeholders, including senior management, to ensure transparency and alignment.
•	Conducted post-project evaluations to assess project outcomes and identify opportunities for improvement.

Project Manager & Graphic Designer

Find out detailed information about Tiffany Keegan, COO & Integrator - Operational Excellence | Peak Performing Teams | Profitable Growth in Denver Metropolitan Area

Tiffany Keegan: COO & Integrator - Operational Excellence | Peak Performing Teams | Profitable Growth in Denver Metropolitan Area

Tiffany Keegan

Liberty University