Tiffany Keegan: COO & Integrator - Operational Excellence | Peak Performing Teams | Profitable Growth in Denver Metropolitan Area

• Led and managed a team as an Integrator, effectively holding individuals accountable and fostering clear communication at all levels. • Achieved 20% fulfillment cost reduction in 2023 through successful logistics initiatives while maintaining quality. • Successfully resolved 3PL account service issues within 3 months by securing an on-site office for our employee through skillful negotiations, resulting in increased accountability and efficiencies for our 3PL account. • Implemented optional Independent Development Plans, resulting in 2-level leadership advancement for managers within 3 months. • Successfully launched a Voluntary Online Leadership Training (VOLT) for the organization to foster personal and professional growth, achieving nearly 100% participation since inception. • Implemented highly effective cost optimization strategies resulting in a remarkable 29% reduction in operational costs within just 2 months, facilitating substantial support for profitable growth • Managed end-to-end supply chain operations, including 3PL fulfillment, manufacturer relationships, inbound logistics from Asia to the USA, and D2C/B2B eCommerce logistics. • Led the marketing team to achieve a remarkable 91% YOY growth while ensuring uninterrupted operations during COVID-19. • Oversaw and directed all aspects of AP, AR, sales tax, cash flow, budgeting, P&L analysis, fractional CFO team, financial reporting, forecasting, COGs, and profit margins. • Successfully handled HR duties including Gusto admin management, WHO hiring method, job descriptions, scorecards, training, and onboarding. • Established a Customer Success department that consistently provided exceptional customer experience. • Enhanced organizational efficiency by creating and implementing over 200 departmental SOPs (Standard Operating Procedures). • Actively participated in EO (Entrepreneurs' Organization) as a Key Executive (2019-2023), contributing as a Moderator, Moderator Elect, and Retreat Planner.

• Managed and optimized the Shopify eCommerce Store, Amazon FBA, and Direct Response Marketing channels. • Developed and executed cost forecast analysis for all products, resulting in increased revenue. • Proactively maintained demand planning and inventory management, fostering effective collaboration with internal and external partners to achieve utmost accuracy. • Provided oversight for social media management, KPI reports, department SOPs, and special projects. • Assisted in the management of paid marketing campaigns and collaborated effectively with agencies.