Dedicated Account Supervisor/Driver Manager

Top Management

Skilled professional manager with 10 plus years of experience in distribution center/warehouse, operations, and logistics.  Proven ability to manage warehouse, shipping/receiving, and office operations.  Able to arrange and coordinate local, regional, and national logistics.  Organized and detail oriented with the ability to multi-task effectively with a sense of urgency.  Dedicated leadership with outstanding communication skills. Results driven and executive leader with expertise in operations, project and program management, financial analysis, and controllership within organizations. Skilled in collaborating with all members of the business to achieve business and financial objectives. Integral in streamlining and refining processes, boosting productivity, and implementing solutions. Highly skilled and has a proven track record of working as a project manager at organizations. Significantly experienced in strategic planning, organizing, and providing comprehensive support to managers, technical teams, and senior executives. Well-versed in implementing new projects, facilitating meetings, and communicating with employees. Able to communicate with technical professionals, teammates, and customers to review, gather, interpret, and verify information. Accustomed at leading team meetings, delegating tasks, addressing areas of improvement, and reviewing metrics and projects. Successful at sharing business and process changes for organizational support. Additional skills include:
• Promoting proactive project collaboration and a positive work culture by building and managing high-performance teams, establishing targetable schedules & goals, and prioritizing employee engagement strategies.
• Establishing business and process changes and communicating new IT infrastructure with management.
• Assisting with business functions and developing effective action plans to implement technical process improvements.
• Building and leading relationships across teams for cohesive and strategic business systems initiatives.
• Strategic in managing business roles to ensure the smooth transactions of operational functions.

Supervise driver performance to include disciplinary actions. Set up and develop new account for Niagara Miami.
Additional Roles:
• Addresses issues and disputes on behalf of drivers.
• Ensures all fleet maintenance programs are current on tractors and trailers.
• Maximizes revenue per tractor through appropriate equipment utilization.
• Documents and communicates all service relate issues within house team and upper management.
• Plans loads based on driver availability and HOS.
• Coordinates with drivers all physicals, random drug screens, and CDL renewal deadlines based on Safety Department tracking and correspondence.
• Submit all payment adjustments regarding drivers pay to payroll department.

Route all fineable collect shipments (Home Depot RDC's, Wal-Mart, Tru-Value, Do-It-Best, and Tractor Supply) through vendor specific transportation management systems, all Fed-Ex and UPS shipments. Perform Office Management related tasks to include supervise office clerks, provided customer service in person and via pzhone, establish and maintain filing systems, create and implement SOPs for office efficiency, enter and correct employee time punches fir 35-70 employees through ADP.
• Planed all flatbed shipments in the southeast region maximizing weight and cube of trailer.
• Traffic all orders within the facility, including monitoring status of orders daily, preparing and running daily, weekly and monthly reports.
• Managed timing of deliveries and outbound loading schedules.
• Coordinated ocean and OTR freight of goods.
• Evaluated and suggested alternative freight vendors.
• Synchronized the timing and priority of transportation processes with outside vendors.
• Liaison and communicated with receiving, warehouse, inventory, customer service and finance on all transportation issues.
• Negotiated and reduced freight rates.
• Monitored, reported, and approve all traffic invoices.
• Processed job memos and assign job numbers.
• Prepared outbound freight documentation for all shipment types.
• Trouble-shoot issues with loads upon delivery to customers.
•  Execute Human Resource related tasks to include payroll, employee newsletter, and employee of the month program.
• Organized safety training for DOT and OSHA compliance.

Transportation Manager

Additional Roles:
As Coordinator for the Basic Law Enforcement Certification Program, ensured new participants met requirements for admission into program, submitted grades for current participants and issued certificates upon completion of the program.
• As an Event Coordinator for the Armstrong Center, provided superior customer service with prospective clients, negotiated contracts for services, and designed and coordinated event set up plans per clients' requirements and specifications for large- and small-scale events.

Administrative Coordinator

Find out detailed information about Tiffany Rowell, Dedicated Account Supervisor/Driver Manager in , GA

Tiffany Rowell: Dedicated Account Supervisor/Driver Manager in , GA

Tiffany Rowell

Armstrong Atlantic State University