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Director - Operations Improvement

Logistics, Shipping & Operations

A dynamic, empathetic leader with 16 years of wide-ranging experience across the supply chain industry who develops creative, problem-solving teams by deploying Lean tools and methodology to eliminate waste, increase employee morale, and boost company financials. 

Push the Company forward with new tools and concepts
o	Source, introduce, and educate the Company on new, waste-eliminating technologies
Identify & grow the Company’s next wave of independent problem solvers
o	Organized a Nationwide Lean Leader Certification Program for the Company’s HiPo employees; Currently 56 graduates with another 103 participants enrolled and in various stages
o	Developed a Nationwide Branch Certification Program based on 5S principles; Currently 1 certified with another 18 enrolled and in various stages
o	Utilize the “do for, do with, do alone” approach to ensure the adoption of concepts
Shape & direct enterprise level continuous improvement initiatives to drive out cost
o	By participating in work at the Gemba, develop a robust pipeline of improvement projects; E.g. SPPO, Vault of Tomorrow, AM Pit Crew, Teller Trash, Teller Capacity Teller Productivity


Led diverse teams to create effective processes that achieved larger objectives
o	Conducted a major US 3pl redeployment that increased program compliance; Gathered support and input from multiple customer, vendor, and company functional groups; Saw program compliance jump by 20% after redeployment
o	Built structure, drove accountability into Cost-out Engineering that increased visibility and savings; Developed relevant KPIs and automated dashboards; Savings as a percent of spend doubled from 4% to 8%
Drove growth and maintained financial stability with assigned customers
o	Continuously cross-sold Company capabilities to gain additional scope; Freight Audit & Bill Pay added October 2016; Worked with Company brokerage arm to open doors to new warehousing business
o	Kept I&E stable through contract renegotiations during market downturns; Maintained margin with creative accessorial pricing and scope rationalization; Saved the customer over 25% on their management costs


Program Manager

Customer facing responsibilities
o	Provided logistics strategy and account leadership for a major oil producer; Oversaw operations that directly impacted customer visibility and profitability; Scope included all modes, domestic and international, and multiple customer business units; Responsible for a regional $50MM inbound logistics spend
o	Built, guided, and developed multiple teams that significantly affected the customer experience; Directed all oil & gas upstream transportation activities from PO creation to final delivery
o	Reduced supply chain waste through the application of Lean principles; Identified $5.5MM in customer savings (>5% of spend); Led cross-functional teams to free up a $2MM worth of backlogged of freight bills 
-	Company facing responsibilities
o	Developed relationships and initiated business plans that fostered company growth; Helped develop internal Industry Group strategic house elements and goals; Contributed to Oil & Gas 3PL and 4PL sales pursuits; Created a robust HSSE program for 3PL transportation management; Negotiated multiple 3PL contract extensions


Account Manager

Developed and implemented productivity projects on an $80MM trans spend
o	Top producer from 4Q 2011 until promotion to new role; Responsible for $3.15MM / $8.21MM or 38% of all projects
Coordinated with Procurement to evaluate the carrier base and source new carriers
o	Created Impact Studies for negotiation and mitigation of carrier increases; Kept LTL inflation under 1%; Kept FTL inflation under 6%
Led, documented, and furthered account specific Lean initiatives
o	Led a construct team in pursuit of Silver Lean Certification; Improved the teams construct score by 69%; Silver Lean Certification achieved in December 2012
o	Developed account specific Value Stream Maps to identify waste
o	Led and participated in Kaizen events


Solutions Engineer Sr.

Grew (Dedicated Contract Services) DCS through prospect identification
o	Secured C-level meetings with qualified prospects
Designed, priced, and negotiated long-term transportation contracts
o	Helped contract $8MM in new business
Helped facilitate new business start-ups


Business Development Associate

Managed all aspects of a multi-site dedicated transportation operation
o	Made strategic decisions regarding assets; 25+ company owned tractors, 30+ company owned trailers
o	Supervised and developed account personnel; 25+ drivers and 2 Operations Supervisors over 3 locations; 2 drivers promoted to Safety Managers, 1 driver recognized as “Driver of the Year”; 83% of Operations Supervisors promoted to Operations Management level
o	Forecasted and reconciled PnLs to ensure accuracy; Maintained a sub 90 Operating Ratio on $2MM of annual revenue
o	Maintained a ready fleet; Worked with cross-functional teams to ensure maintenance, safety, and DOT compliance
o	Gathered, interpreted, and reported weekly KPIs; On-time %, detention time, cost / mile, cost / stop, average weight, fuel reports, etc.


Operations Manager

Find out detailed information about Tim Johnson, Director - Operations Improvement in Seymour, TN

Tim Johnson: Director - Operations Improvement in Seymour, TN

Tim Johnson

University of Tennessee