Tim Metcalf: Channel Account Manager in Nashua, NH
Tim Metcalf
Channel Account Manager
Nashua | United States
Skills
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Interests
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Industries
Fishing
Run
Snow
Tech
Triathlon
Work experience
Varonis
Channel Account Manager | 06/2020 - Current
New England and Upstate New York (remote)
• Work with focus channel partner's account managers within territory on Varonis product knowledge as well as identifying new customer opportunities
• Created and executed marketing events and campaigns designed to promote Varonis within the channel partners mindshare, with a goal of generating new pipeline and opportunities for the Varonis sales team
• Generated marketing communications for focus partners to use while promoting Varonis as a solution in customers cybersecurity portfolio
• Tasked with driving customer attendance to marketing events held monthly with focus partners
• Aligned Varonis sales representatives with their counterparts at in territory channel partners for knowledge share and opportunity creation.
• Reported weekly on new meetings and new opportunities created as well as monthly and quarterly revenue generated
Sophos
Channel Account Manager | 04/2019 - 06/2020
• As a Channel Account Manager with Sophos we are tasked with recruiting, onboarding and training new partners
• Generated marketing campaigns to promote Sophos within the channel partners for territory designed to drive pipeline growth
• Worked cybersecurity events within territory as Sophos liaison, speaking to partners and customers on technology and solutions
• Work with existing customers to perform health checks on existing products and up-sell to additional products in Sophos portfolio
• Assist active territory partners with sales opportunities by generating quotes and engaging with customers throughout the sales process from first meeting through close of opportunity
• Report active pipeline for Upstate New York territory weekly to management
• Team selling environment, working closing with a field counterpart, technical resource and a renewals representative to achieve both partner recruitment and monthly/quarterly revenue targets
Dell EMC
National Solutions Provider Data Center Sales Executive | 08/2018 - 04/2019
• On site resource at national partner reseller Connection to discover, drive and close opportunities for all products with Dell EMC storage and backup portfolio
• Worked with Northeast sales account managers for enablement on DellEMC storage and backup product line and portfolio
VMware, Connection Merrimack NH
Solution Specialist ISR | 08/2016 - 08/2018
• On site resource at national partner reseller Connection to discover, drive and close opportunities for all products within VMware portfolio
• Worked with 4 different geographic teams of 40 to 60 sales reps each, for both sales and enablement on VMware portfolio
• Solution specialist of the quarter recipient q4 2016 and q4 2017 for top sales
• Achievers club recipient for fiscal year 2017. Award for overall top performance for team nationwide
Verizon Wireless
General Manager/Assistant Manager | 08/2013 - 08/2016
Londonderry NH
• Coached sales representatives to achieve and surpass monthly key performance indicators determined by Verizon Wireless
• Handled day to day operations of a retail environment including interviewing new hires, disciplinary action when required, opening/closing premises and cash drawers and submitting deposits
• Handled customer escalations when necessary
• Inventory tracking monthly
• Directors cup recipient for best store in northeast market, April 2015
• Winners circle 2015 recipient. Award for best performance based off numbers throughout year.
Verizon Wireless
Retail Sales Representative | 08/2011 - 08/2013
• Achieved and surpassed monthly key performance indicators determined by Verizon Wireless
• Able to effectively position services to customers while maintaining high customer satisfaction
• Worked with management to better store procedures, merchandising and present new initiatives for increased personal knowledge of Verizon Wireless company core values and strategies
• Member of New England small to medium business core team designed to build stronger focus on SMB market sector
• Worked with various members of business to business channel and data team to improve the retail to business channel hand off process
Runner's Alley
Assistant Management | 08/2009 - 08/2011
• Daily duties included fitting clients with best possible options for running shoes and apparel
• Key holder responsible for opening and closing of the store including tracking opening and closing registers and deposits
• Assessed inventory tracking and discrepancies
• Placed special inventory orders from manufactures and venders when required
• Organized and coached 5k and half marathon training programs designed to earn company local recognition as well as enhance athletes abilities as runners