Tracy Rivera: in Oceanside, CA

Supported 4 C-Level Executives directly in all needs. I.e. Appointment setting, travel arrangements, organizing staff meetings, answering calls and letter/email correspondence dictation. Organized and maintained all filing and data entry. Send product updates to wholesalers, collaborate with buyers on promotional initiatives, and collect donations from sponsors. Organized and attended special events including trade shows, seminars, and workshops. Event planning and contest recommendations for Surf, Snowboard and Ski team. Receive and respond to all team sponsorship requests. Monitored social media i.e. Facebook, Twitter, Instagram. Primary point of contact for all Customer/Client relations and retention. Dealt tactfully and effectively to resolve customer problems and answer questions to ensure satisfaction. Managed all retail, wholesale and preferred accounts. Set up wholesale/distributors with applications, terms and entered into database. Prepared customer invoices, processed orders, and collected/processed payments. Scheduled customer order ship dates while coordinating activities of all shipping functions (domestic and international), in-house manufacturing, production control, material planning, and stock room material flow to meet production delivery deadlines. Maintain cash deliverables, code payables, purchase orders and maintain accounting ledgers. Directed all inbound and outbound call activities. Order and maintain office supplies. Sort and handle all mail.