TYLER ENNIS: Customer Service Representative in REDLANDS , CA

Deal directly with U.S. and Canadian customers with any issues and orders they may have B2B and Direct to consumer eComm inquiries Set up warranty claims, dealer buybacks, exchanges, and refunds Processing credit and debit notes Discuss terms and billing processes Communicate directly with the director of sales and sales reps to insure special pricing and terms are up to par Detailed product knowledge for any inquiries Deal with order entries, allocating stock, and invoicing Maintained financial accounts by processing customer adjustments. Recommended potential products or services to management by collecting customer information and analyzing customer needs Making positive interactions via phone and email Avid in Help Scout, Outlook, Accpac, Word, Excel, and other POS systems

Outside sales rep for the OEM and after market auto parts for all the major automobile brands Responsible for over 40 personal accounts in the Body Shop and Automotive industry Implementing sales strategies and formulating solutions to exceed territory sales goals Always thinking of on the fly solutions to the customers issues and concerns Call in orders directly to HQ if the customer was busy to insure great relations Often deliver product directly if the customer could not wait for a delivery

Work the front desk greeting customers, answering phone calls, and insuring members and no members were well taken care of Teach solo and group rock climbing lessons from basic climbing safety to advanced climbing techniques Sale services, products, and memberships Schedule/run birthday and team builder parties Open and close the gym and insuring the facility is clean and safe

Bike mechanic Bicycle and accessory sales Extensive customer service and attention to detail Building bikes and stocking the sales floor