Tyler Lunde: Management Trainee Program, Manager in training in Camarillo, CA

- Trained and mentored new management trainees - Filled in as temporary manager at several satellite branches - Received 8 sales MVP's and 1 EE Elite - Rated in top 3 sales associates in branch area on multiple occasions - Created and maintained customer relationships - Assist in maximizing output and minimizing potential risk - Understand and execute 'Per Unit' and how to analyze the data to increase branch profit - Knowledge of Branch & Company financial operations, profit & loss and budget - Met and exceeded established branch and individual goals - Marketing and advertisement, networking with local business and creating lasting relationships - Create and update reports, process and analyze data in order to establish goals and motivate employees - Generate leads for fleet sales and corporate accounts - Responsible for customer satisfaction reports and response - Collections

- Assessed new client's nutrition and athleticism - Created innovative programs and incentives to motivate cliental - Utilized training of the human anatomy to address individual's concerns - Modified exercises to meet the skill level of the client - Maintained excellent client retention rates, and excelled in customer service - Studied new nutritional and athletic merchandise in order to recommend the most beneficial products - Created a warm welcoming environment for clients of all ages and skill levels, where they could successfully reach their goals

- Consistently met sales goals - Delivered products to client's home, assisted with set-up and break-down of equipment - Recorded and communicated changes in client profiles, ie address change, phone number, orders - Recommended and sold new products and merchandise - Met established goals and delivery schedules for each assignment

- Provided prompt response to emergency medical calls, alarms, and dispatched calls - Operated and maintained emergency vehicles and equipment - Communicated under pressure, with dispatch or emergency center personnel to report patient's situation, to arrange reception of patients, or receive instructions on further treatment - Access nature and extent of injury or bodily harm to determine correct plan for treatment - Document and report medical history and physical findings - Collaborate with team members to appropriately treat and maneuver patients - Followed legal procedures to maintain patient confidentiality - Completed patient care forms, insurance forms, evaluations, ambulance and equipment checklists

- Provided excellent customer service - Responsible for processing customer payments and sales, collecting debt, and training new employees - Followed opening/closing practices to ensure gym ran smoothly and was ready for the next shift - Communicated with customers via phone and email, collected payment information and documented changes in client profiles - Onboarded new customer - Received deliveries - Maintained knowledge of merchandise in order to answer questions and recommend products