Venci Danailov: in Corona Del Mar, CA
Work experience
Tom Bush BMW
BMW Client Advisor - Business Development | 06/2006 - 10/2014
“Largest BMW dealership in North East Florida dedicated to providing top-notch customer service to our Jacksonville Beach, Fernandina Beach, Saint Augustine and Gainesville”
• Increased sales revenue over 5 consecutive years totaling an average of $6.9 million and $250K in profit per year.
• Earned BMW’s Profiles of Achievement level Gold; placed within the top 500 client advisors in the country for the year 2011 & 2012; over 3,000 client advisors in the nation. Sold over 300 vehicles for two consecutive years.
• Sustain a 99.1% customer satisfaction rating for exceptional client development throughout the sales process.
• Forecast potential purchases, submit and present monthly reports to management.
• Manage all aspects of the sales process including presentation, negotiation, delivery and follow-up.
• Continuously prospects to develop net new clients, which includes expanding existing relationships.
• Acquire new clients by cold calling, prospecting and maintaining curren
O'Steen Volvo
Sales Executive | 03/2005 - 06/2006
• Awarded Top Sales Advisor for the year 2005; sold over 120 vehicles.
• Explained product performance and benefits to customers and described available options
• Referred closed deals to the Finance and Insurance (F&I) Manager along with properly completed paperwork
• Followed up with new customers who had not yet made a purchase and with those who had purchased to ensure customer satisfaction
• Maintained CSI (Customer Satisfaction Index) at or above the regional average
Hunter Panels
Production Supervisor | 02/2003 - 03/2005
“Fastest growing polyiso company in North America with $75M+ in revenues...Hunter Panels services the North American market with seven, state-of-the-art manufacturing facilities in New York, Pennsylvania, Florida, Illinois, Texas, Utah and Washington.”
Production Supervisor February 2004-March 2005
Chemical Technician September 2003-February 2004
Product Handler March 2003-September 2003
• Key player during opening of a new plant in Lake City, FL. Relocated to assist Production Manager; responsibilities included, installation of machinery, training production workers, developing processes and procedures and overseeing safety guidelines.
• Managed up to 14 production crew members and supervised shipping and receiving departments.
• Trained new hires on various production floor stations.
• Assisted production supervisor with ad-hoc tasks; acted as interim supervisor and cross training at multiple stations.
• Responsible for mixing various chemical’s ratios via plant mainframe