Veronica Corning: Marketing and Customer Excellence Manager in Lake Oswego, OR

Partnered with a small core team to create and lead a complete business model transformation (ie. new contemporized brand and positioning), establishing a game-changing consumer proposition which offered the widest range of health and wellness benefits in the US residential lighting market. Served as a core member of the company’s Lighting Innovation Team, which designed and launched a new premium product portfolio within 10 months. Managed customer experience through overseeing packaging artwork and construction, developing the online product recommendation quiz, managing product installation instructions, creating and implementing customer support strategy and leading social media community management.

Manage all organic social, social community and online reviews as well as report weekly on social analytics.

Competed internationally as a professional tennis player. Coordinated and managed travel and tournament schedules. WTA singles ranking high of 797 and doubles high of 462.