Operations Lead/Program Manager

Logistics, Shipping & Operations

Analytical consultant with 10+ years domestic and global sales and marketing experience. Experience in managing programs and developing relationships with stakeholders to successfully execute business strategies.

Experienced in sales, operations, cross-functional team leadership, and people management. 

• Run day-to-day operations including retail, distribution, and logistics of a start-up company
• Collaborate with Business Development, Marketing, and Sales teams to identify recruitment drivers & barriers
to determine solutions, and identify strategic partnerships to scale the business
• Coach, develop and hold team accountable for meeting customer needs through clear communication of expec-
tations and ensuring a strong understanding of customer behavior
• Partner with Marketing to develop and execute on personal/non-personal digital/print promotional tactics
• Refined organizational structure by consolidating necessary job functions to increase efficiency while decreasing
costs. Reduced indirect costs by 9%
• Manage escalations and bring together resources to address customer concerns and monitor to resolution

Find out detailed information about Waleed Hamada, Operations Lead/Program Manager 

Waleed Hamada: Operations Lead/Program Manager

Waleed Hamada