Senior Account Service Representative

Other Services

•	Main communication and support for large national Key Accounts
•	Build and maintain relationships with sales reps and buyers
•	Partner with various internal departments to ensure deliveries are processed accordingly



• Train incoming associates to reply to consumer inquiries received in a high-volume environment via social media, chat, email, and phone.
• Provide monthly feedback to upper management regarding incoming consumer contacts and recommendations on how to improve moving forward.
• Maintain customer relation management software/databases for e-commerce and retail divisions.

Corporate Consumer Affairs Representative

• Assisted and implemented PR strategies for various accounts.
• Executed and distributed media pitches to major outlets, bloggers, and influencers
• Compiled and tracked end media reports reports daily for all clients

Intern - Public Relations Coordinator/Media Relations

• Regularly exceed individual store sales goals (+$1.25 million annually)
• Developed new clientele base
• Collaborated with store operations and visuals department to ensure boutique integrity

Sales Associate

• Worked with a team of interns to create a website which showcased top restaurants and experiences in downtown Los Angeles
• Created copy for individual restaurant locations featuring their unique experiences and cuisines
• Managed social media accounts to help create a voice for the website/brand

Intern - Social Media Coordinator/Copywriter

Find out detailed information about Walter Alvarez, Senior Account Service Representative in Torrance, CA

Walter Alvarez: Senior Account Service Representative in Torrance, CA

Walter Alvarez

California State University Dominguez Hills

Los Angeles Harbor College