Will Riggs:

• Established a product line of sports and casual wear to create a one-stop shop for team, school, and corporate customers • Improved supply chain with greater product quality with shorter and consistent lead-times • Revised patterns and garment fit to create common product sizes to better suit international customer needs • Created matrix of product types, approved suppliers, product costs, and margins to speed the ordering process for our customers • Mentored colleagues in sourcing, product development, and selling products made by external manufacturers • Supplier assessments to select factories; reviewed conditions on production floor, including recommendations for cleanliness that were adopted by the factory • Performed pre-production inspection to confirm final product meets design expectations, and resolve any lingering problems; this included setting parameters of expected deviations, and limits for variance • Regularly attended trade shows to meet with suppliers and stay informed about the industry • Expanded supplier base of textile mills and factories for finished products • Developed company short term and long term goals that were understandable, achievable, and which could be further built upon • Planned resources for carrying out goals efficiently and proficiently; implemented idea sharing and collaboration forums to check in with stakeholders within the company organization • Created product development section that was focused on seeking products and manufacturers to better suit customers and guide clients toward new materials and ideas that fit their unique needs • Marketed and sold to customers from a range of existing and customized products.

• Nascent development of product mix, pricing strategy, and global go to market strategy • Expanded market by 21 countries over 4 years and generated over $250,000 USD in private label annual sales • Led product development of new and customized pouches and bags with team of designers, sourcing department, factory managers and sample makers • Sourced specialized fabrics for military customer projects • Grew Australian sales to $2million USD in annual contract sales, a 20% increase in company sales • Managed contract negotiations to increase our margins over 10% • Established and grew brand in target European and North American markets, created brand awareness and increased sales. • Created product catalog and marketing collateral to support our sales team • Grew base of 50 global customers including military and government agencies • Constantly evaluated product line; utilized customer feedback as part of product development process to drive product enhancement and customer satisfaction • Established pricing adjustment model built on breakdown of costs by type, origin, currency, and changes based manufacturing cost indexes • Collaboratively formulated long-term pricing framework with Australian DoD to ensure acceptable pricing for them with margin stability for us based on Yuan/USD/AUD exchange rate fluctuations, and manufacturing cost changes • Analyzed industry and identified target markets for distribution and sales channels for direct sales to police forces • Ensured best practices and standards for the highly specified and rigorous requirements of governments and militaries • Developed strong communication and feedback avenues with designers and distributors to ensure that market needs were being met and innovative ideas were being presented in a timely and beneficial manner • Go-between for the greater company and niche market; participated in greater company goals and translated milestones and planning to all teams under my management

Launched new blood analyzer, created brand content that leveraged user insights from market research • Created brand message and revamped print advertising to emphasize key points of differentiation in appropriate market segments for the VetStat electrolyte and blood gas machine • Initiated brand extension project to meet unmet needs through research of existing consumption patterns and collaborated with veterinary experts to confirm product was medically sound • Analyzed chemistry test usage patterns of IDEXX customers to discover opportunities for increased test slide sales • Recommended creation of additional pre-packed sets of test slides for in-house blood chemistry analyzer • Immersed myself in the veterinary world to gain an understanding of medicine and veterinary practices to make sound, fact-based marketing decisions • Solicited feedback and provided guidance to achieve development and marketing goals

• Managed overseas product development, from design to mass production, for a high-end toy company • Improved overall relationship and lead-times with our most challenging and capable vendor • Developed new category line of playable dolls that expanded product range from traditional collectables • Led implementation of child safety testing program for all dolls and persuaded suppliers to partner in the company safety process evolution • Persuaded suppliers to continue product development and a shipping resumption plan during the company’s cash shortage period • Reduced costs through sourcing overseas fabrics while maintaining proper color, material, quality and hand feel • Managed international logistics for ADC and negotiated contracted services with shipping providers • Listened to the suppliers to learn their needs and occasional frustrations to develop improved communication and planning response • Negotiated policies on case by case protocols based on firm understanding of my company’s constraints and took ownership for implementing solutions • Took ownership of the new opportunities created by change

• Prepared feasibility study for $60 million municipal bond deal • Researched, analyzed and worked with a team to present report on establishment of Charter Schools in NY

• Managed production orders, delivery confirmation, communication and troubleshooting in Asia for 16 Black & Decker offices worldwide • Researched new products, identified new suppliers, and negotiated prices for Household Products Group • Negotiated favorable payment terms • Reduced transportation costs by working with suppliers to ship goods more efficiently • Ensured timely introduction of new products and resolution of problems in production through communication with supplier and Black & Decker offices • Liaised between Black & Decker locations

• Marketed insurance and retirement planning services for perspective clients in New York • Researched and constructed database for targeted sales pitch to the educational services customer segment