William Lankford: Eccommerce in San Francisco, CA
Work experience
La Jolla Group
Eccommerce | 10/2020 - Current
Trouble shooting,Customer focus
Proficient, In Zendesk, Shopify, Excel, Full Circle, Loop returns. Signifyd, Microsoft teams, Lectra Fashion PLM
Communication, technical support, Knowledge of product and service.
International Code Council
Freelance writer and editor | 05/2020 - 10/2020
Writer/ and Editor for the International Code Councils Building & Safety Journal.
Conducted and wrote Interviews with employees in and around building safety and, building code officials.
Juxtapoz Art Magazine/Thrasher skateboard magazine
Writer Editor/Intern | 08/2017 - 11/2018
Transcribed print and online articles. Wrote and edited press releases editing and rewriting/print & online.
Assisted with submissions from artist for print & potential online content.
Gross Magazine
Associate Music Editor | 09/2016 - 05/2017
Associate music editor, copy editor for print, online and all social media outlets.
Composed, revised and proofread all stories and articles prior to distribution
Nice Collective
Merchandising & Sales | 11/2015 - 05/2016
Online Sales Director
Developed Planogram
Merchandised & maintained that all units were properly stocked.
Sales Reporting, maintained customer relationships both online and in store.
Soma Magazine
Managing Editor | 06/2013 - 07/2015
Wrote, edited and produced stories for multiple platforms within SOMA.
Arranged and Conducted interviews with multiple artists and musicians, headed advertising & sales
Managed writers, remote freelancers, designers, media specialist and production staff.
Maintained accurate client records to ensure account continuity.