Senior Product Developer

Engineering & Production

Creative and inspiring product developer/ designer with 8+ years of experience in turning fashion dreams into reality. Cosmopolitan trilingual team
player with clients worldwide.

•	Leads an R&D team of 10 in designing prototypes with industry-leading 3D design tools
•	Monitors product development lifecycle for 15 international clients
•	Achieves ~50% design adoption rate valued at over USD $5 million in orders
•	Manages internal and external communications with 8 independent suppliers and 200 employees on 10 product lines across 6 countries
•	Oversees customer relationship management and needs fulfillment for 8 clients
•	Creates time-and-action plans to closely monitor the production schedule and ensure deliveries are on time
•	Maintains company profile and marketing materials on e-commerce platforms
•	Conducts trend research for quarterly client presentations

•	Collaborated with marketing and operations department on project priorities
•	Monitored and analyzed website metrics through Facebook Atlas, Google Analytics, and Magento
•	Overseed customer relationship management and needs fulfillment for 6 clients
•	Developed and maintained 200+ product samples for customers and exhibitions
•	Represented organization at 8 exhibitions both foreign and domestic
•	Collaborated with development team of 10 to resolve usability issues across 4 seasons each year
•	Liaised with 5+ overseas suppliers in Association of Southeast Asian Nations and China

Research and Development Manager

•   Analyzed customer expectations on to-be manufactured product through World's Global Style Network trend forecasting aggregator
•   Maintained product development lifecycle for 30 collections for each season
•   Resolved customer issues in collaboration with technical teams

Research and Development Assistant Manager

•   Improved the outlook of web sites by designing banners and promotions twice every quarter
•   Forecasted budgets for new product lines
•   Implemented marketing plans for inhouse brand
•   Organized 3+ events for inhouse brand
•   Designed 4+ company brochures and event catalogues

Web Administrator

•   Executed check-in procedures passengers with recognized efficiency and amicability
•   Answered client inquiries about flight schedules
•   Navigated complex customer complaints with excellent manners
•   Synergized with staff members for smooth and safe operations
•   Provided detailed recommendations of improvements once a month

Airline Customer Service Agent

Find out detailed information about Wing Yan Vivian Lee, Senior Product Developer in San Francisco

Wing Yan Vivian Lee: Senior Product Developer in San Francisco

Wing Yan Vivian Lee

San Francisco State University