Yeng Xiong: COMMUNITY MANAGER in Oakland, CA

• Manages homeowners' associations in which they are mid/high-rise buildings, and ranges from 40 units to 190 units. • Manages and scope out multiple projects to third-party vendors to ensure full compliance with the Federal, State, and City's Code to accomplish daily/weekly/monthly workflow and requested project success. • Identify opportunities to improve operation of the building for residents' enjoyment. • Responsible for understanding invoices for AR/AP by processing code and authorizing payments from multiple fund accounts base on the project • Preparing agenda, and creating and understanding the Directors' Report with materials such as minutes, management and maintenance reports, vendor's proposals for requested projects, financials and members delinquent reports • Drafting and recommend resolutions to the board of directors' base on the need of their association and buildings • Understanding Davis Sterling's Codes and new federal/state Code effecting Homeowners Association • Help establish goals and work with multiple stakeholders (i.e. board members, committees) for executing, measuring progress, and reporting results. • Work closely with Attorney Firms on Construction Defect Litigations by assisting the attorney and their experts with on-site access and presenting reports to the board of directors and members of the association

• Managed hectic and complex calendar for the Executive Director and supports for day-to-day operation of the corporate office by conducting new hire and on-going staff training • Coordinated internal and external meetings for Executive Directors and properties managers • Managed 10 homeowner's association properties, which ranges from 14-Condos to 145 single-family homes • Audited financial reports for leasing portfolio accounts by ensuring that all AR/AP are correct, and vendors are receiving payments in a timely manner • Executed projects for both in-office and on-site staff, leasing department projects, and homeowner's association departments projects • Reviewed staff performances, and establish protocol and procedures for effective and efficient operation • Processed violation and hearing notices with provision from Association's Governing Documents such as the CC&R, Bylaws, and House Rules • Processed estimate and final disposition for leasing tenants • Provided phone, email, and office coverage for the Executive Director when she is in meeting or out of the office • Assisted the corporate team and staff by providing IT support and training Additional work experiences upon request -