YI-CHING LU: in SEATTLE, WA

I-CHI, a houseware and hardware wholesaler serving 213 retailers in Taiwan • Inventory and Order Management -> Ensured inventory level by managing 300+ products for 4 types of houseware products using PSI system (Purchasing, Sales and Inventory control system) -> Led 5 assistant buyers to help 50+ retailers work effectively with suppliers by facilitating negotiations resulting in up to 15% decrease in price for clients ->Reduced 30% returns of products by inspecting the quality of inbound number of shipments and updating stock levels in PSI system -> Maintained a late shipment rate of less than 2% by estimating time of delivery and time of shipment arrival • Sales, Customer Service and Market analysis -> Helped retailers seek new products or eliminate unsuitable items by identifying products and suppliers monthly basis -> Maintained a customer retention rate of 96.9% by advising retailers on point-of-sales (POS) displays, bundle selling, promotion tactics and encourage product trials -> Advised 30+ retailers on competitive strategies and gain 15% more profit by analyzing the sales, emergent demands and competitors' offerings

LKQ, a leading provider of alternative and specialty parts to repair automobiles and other vehicles • Processed 50+ weekly orders from 200+ vendors by monitoring orders from 120+ warehouses • Corrected shipping item mistakes from 200+ vendors by communicating with HQ/ warehouse procurement, accounting personnel and vendors • Assisted HQ placing orders of automobile parts and accessories by communicating with 5+ Taiwan suppliers • Ensured supply for 120+ US warehouses running smoothly by updating inventory system, monitoring safety stock levels • Saved cost of $200K weekly by leading on-the-road (OTR) team expediting payment process to obtain discounts

VEEX, a customer-focused communications test and measurement company • Assisted 3 buyers placing orders of parts and components by building Excel sheets • Reduced 13% of delayed shipment to 40+ customers by estimating the assembly time, time of delivery and time of arrival • Helped process 45% invoices by working with accounting department on invoice and payment auditing