Zac Zacharias: Specialist in Tualatin, OR
Zac Zacharias
Specialist
Tualatin | United States
Skills
No information
Interests
No information
Work experience
Archrival Agents/YETI Coolers
FIELD SERVICE REPRESENTATIVE | 07/2017 - 12/2017
• Helped YETI stand out in the retail landscape through premium product configurations that separated YETI
from other brands.
• Assessed status of store merchandise and re-designed product displays to maximize the YETI brand.
• Developed and maintained strong relationships with customer accounts by instilling the YETI spirit in store staff.
• Responsible for training staff on the latest YETI science and content releases, new product launches, and local YETI events.
• Supported territory sales managers at regional training events.
• Increased sell-through of YETI products by participating in side-by-side selling at retail; promoted
product at regional retailers and encouraged consumer purchase.
• Supported retailers during various sales and winter kick-off events acting as the YETI expert.
• Identified and capitalized on opportunities to proactively integrate and introduce the YETI lifestyle at local
events.
• Worked with territory sales managers to determine area retailer sales and events in order to drive brand awareness and show retailer support.
• Responsible for sharing photos, insights, and key data obtained during store visits to help YETI better understand their associates, consumers, and products at the retail level.
• Completed store and event reports after each retailer interaction.
• Informed territory sales managers of vendor issues at the retail level and proposed recommendations for resolution.
SmartWool
FIELD SERVICE REPRESENTATIVE | 07/2015 - 02/2017
• Created and drove brand awareness, excitement, and technical training.
• Provided in-store visual merchandising and event support to Smartwool retail partners.
• Educated and created enthusiasm amongst retail associates surrounding Smartwool and their product offering through training and in-store events.
• Maintained up to date and comprehensive product knowledge and technical information for Smartwool and that of the competitive set.
• Provided national and regional trade show support including customer relations and line presentations.
• Worked in conjunction with sales reps and FSR manager on seasonal account plans, territory focuses, promotional activities, and brand level initiatives.
• Supported local, regional, and national field marketing and brand events.
• Worked with FSR manager and sales reps to create and manage a comprehensive and efficient travel calendar and master territory account lists.
• Completed weekly reports that included feedback from consumers and sales associates, competition, quality issues, market trends, retail photos, at once opportunities, events, and general merchandising needs.
• Created and managed budgets necessary for clinic events, training tools, and other required expenses.
• Identified, proposed and executed incremental opportunities to gain/develop exposure for the product (partnerships, clinics, other as appropriate).
• Utilized promotional activities in store and at events to develop sell through insights and ROI analysis.
• Managed Smartwool Insider Program for California, Arizona, and Nevada.
• Worked with visual merchandising manager and placed orders to ensure that the brand was consistently and properly represented with current fixtures, signage, and general visual merchandise collateral.
• Responsible for placing visual merchandise orders from the field.
Vail Resorts -Smartwool
ASSISTANT STORE MANAGER | 11/2014 - 05/2015
• Generated sales by demonstrating and maintaining a professional standard of guest service.
• Evaluated sales trends and created methods for sales growth.
• Responsible for recruiting, hiring, training, and coaching a quality core staff.
• Provided training resources in POS, product knowledge, guest service, resort information, and sales.
• Conducted performance appraisals for and coached development of staff on a regular basis.
Vail Resorts - Beaver Creek Sports
ASSISTANT STORE MANAGER | 01/2013 - 11/2014
• Generated sales by demonstrating and maintaining a professional standard of guest service.
• Evaluated sales trends and created methods for sales growth.
• Responsible for recruiting, hiring, training, and coaching a quality core staff.
• Provided training resources in POS, product knowledge, guest service, resort information, and sales.
• Conducted performance appraisals for and coached development of staff on a regular basis.
Perham Focus
SALES REPRESENTATIVE, ADVERTISING | 11/2009 - 04/2011
Sold print and internet advertising.
• Maintained sales and oversaw clients' accounts.
• Booked ads, print jobs, and internet space into the newspapers internal billing and record system.
• Continuously built client relationships by learning their individual business needs.
Lakes Shirts
CUSTOMER SERVICE INVESTIGATOR | 02/2008 - 11/2009
• Responsible for overseeing customer needs for 8 different sales reps from across the United States.
• Solved issues involving orders that are on the production floor of our plant including garment issues, art questions, and shipping questions.
• Proofed orders that the sales reps entered to make sure they meet our set standards.
• Ran weekly reports for reps using Access and Excel.
• Reviewed sales reps commission reports and fixed accordingly.
• Followed up with customers that had issues or questions on orders