Zach Keller: Risk Management Coordinator in Boulder, CO

• Responsible for creating and tracking Workers Compensation and General Liability claims from incidents in the workplace. • Timely bookkeeping of authorized drivers in the Origami software. • Improved communication with external clients and internally among a variety of business areas.

• Facilitated customer product selection, by listening to needs and recommending the best option for them. • Achieved sales goals while simultaneously maintaining strong customer relationships. • Reorganized soft goods in a manner that marketed certain products while keeping the sales floor uncluttered.

• Assisted with the setup and monitoring of the Risk Management Information System Origami. • Assisted with Driver Enhancement, NDA process projects and data mining input into data transfer uploads. • Gained exposure to insurance policies such as Defense Base Act, Space, Workers Compensation, General Liability and Auto.

• Cooperated with coworkers to produce the highest quality windshields while adhering to strict quality-control standards. • Participated in a time-crunched, fast-paced manufacturing environment working on multiple projects at once.

• Responsible for orders and payments received from customers, managing a cash drawer of $600+. • Created a team environment to leverage success. • Enhanced conflict resolution skills with customers and co-workers.

• Managed up to seven lifeguards and delegated tasks in an efficient manner during stressful, fast-paced situations. • Mentored and trained new employees by modeling work ethic and teaching problem-solving skills. • Supervised the safety and security of over 100 daily customers to ensure a positive customer experience. LEADERSHIP AND COMMUNITY SERVICE