Zrenda Smith: Community Manager | Customer Support | Event Support | Copywriter | Data Analyst | Bridging Gaps Between Access and Opportunity in Our Communities! in San Diego, California
Zrenda Smith
Community Manager | Customer Support | Event Support | Copywriter | Data Analyst | Bridging Gaps Between Access and Opportunity in Our Communities!
San Diego | US
Skills
- Presentations
- Donors
- Donor Relations
- Possess strong analytical
- Customer Satisfaction (CSAT)
Interests
Snowboarding
Fitness
Hiking
Surfing
backcountry skiing
International Travel
Industries
Outdoor
Skate
Snow
Surf
Work experience
Chill Foundation
Program and Community Coordinator | 09/2021 - Current
▪ Directed program operations and community engagement strategies to advance Chill Foundation's mission of inspiring youth through board sports and fostering a more inclusive outdoor community.
▪ Collaborated with diverse stakeholders to ensure seamless execution of year-round Chill site operations, including snowboard, skateboard, and stand-up paddle board programs.
▪ Facilitated recruitment, onboarding, and management of agencies, mentors, and independent contractors, fostering sustainable partnerships and expanding program reach.
▪ Leveraged Salesforce for efficient data management, overseeing program and volunteer information to streamline processes and enhance program effectiveness.
▪ Strengthened existing partnerships while identifying and cultivating new collaborative opportunities to amplify program impact and promote community engagement.
▪ Crafted compelling grant applications and reports, facilitating connections between local donors and sponsors with the Chill Foundation Development team.
Self-employed
Freelance Copywriter | 02/2021 - Current
Skilled SEO-focused Freelance Copywriter with a passion for the outdoor industry, crafting captivating content that engages audiences and drives results for adventure brands.
barre3
Community Manager | 01/2022 - 02/2023
• Developed relationships and partnerships with local businesses and organizations to expand Barre3's community presence.
• Successfully planned and executed off-site events, such as promotional and charity-focused activities.
• Maintained and updated knowledge of studio-related information and pricing and promotional offers.
Poly & Bark
Customer Service Representative/ Social Media Specialist | 12/2020 - 09/2021
• Strong content creation and storytelling skills.
• Proven success in audience engagement and growth.
• Experienced in managing CSR initiatives and campaigns.
• SEO-focused approach to social media content.
Mammoth Mountain
Snowboard Instructor | 11/2013 - 04/2019
Alaska Icefield Expeditions, Inc.
Glacier Sled Dog Handler | 04/2018 - 09/2018
• Maintain guest safety and assist Mushers getting in and out of dog yards with sled dog teams.
• Responsible for assisting Mushers in conducting safe tours.
• Feed, water, clean and inspect dogs daily for general health and fitness.
• Work throughout the camp and dog yards to meet the needs of the day.
• Unloading/loading guests and supplies from the helicopter.
• Photographing action shots of guests on sleds