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Office Manager/Customer Service Representative
O'Quinn Clothing
Huntington Beach, CA, 92605
Closed - No longer accepting applications
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Office Manager/Customer Service Representative
O’Quinn Clothing is seeking a highly motivated and energetic Customer Service / Office Manager with bookkeeping experience using QUICKBOOKS. Will be greeting visitors and customers, answering incoming calls from retailers and customers. Very fast paced environment, ability to juggle multiple projects is essential, capability of maintaining a cheerful and helpful demeanor is crucial. Excellent communication and computer experience is required. Applicant should also possess a high motivation to excel, be able to take initiative and have a drive to succeed.
Job Responsibilities:
* Responsible for day-to-day office operations and upkeep
* Assist President with various administrative tasks
* Assist VP Sales with specific sales tasks
* Provide customer service to accounts and sales reps
* Order entry, customer file maintenance
* Process returns, issue credit memos and return authorizations
* Work with 3rd party warehouse personnel to coordinate timely shipments
* Manage and maintain order files
* Handle incoming customer calls and be able to speak intelligently about our product line to take and enhance customer orders
* Provide all office support via phones, fax, supply ordering ect.
* Collection calls & timely collection of past due accounts
* Work closely with factor on chargeback file
Qualifications:
• Experience in Full Circle software a plus
• Experience in EDI a plus
• Strong customer service skills and excellent phone presence
• Organizational and communication skills a must
• Detail oriented with ability to multi-task and prioritize
• Minimum of 2 years customer service experience
• Strong computer skills, knowledge of Excel and Word programs a must
• Positive work attitude and dependability is required
Please submit your cover letter and resume through Malakye.com.
O’Quinn Clothing is seeking a highly motivated and energetic Customer Service / Office Manager with bookkeeping experience using QUICKBOOKS. Will be greeting visitors and customers, answering incoming calls from retailers and customers. Very fast paced environment, ability to juggle multiple projects is essential, capability of maintaining a cheerful and helpful demeanor is crucial. Excellent communication and computer experience is required. Applicant should also possess a high motivation to excel, be able to take initiative and have a drive to succeed.
Job Responsibilities:
* Responsible for day-to-day office operations and upkeep
* Assist President with various administrative tasks
* Assist VP Sales with specific sales tasks
* Provide customer service to accounts and sales reps
* Order entry, customer file maintenance
* Process returns, issue credit memos and return authorizations
* Work with 3rd party warehouse personnel to coordinate timely shipments
* Manage and maintain order files
* Handle incoming customer calls and be able to speak intelligently about our product line to take and enhance customer orders
* Provide all office support via phones, fax, supply ordering ect.
* Collection calls & timely collection of past due accounts
* Work closely with factor on chargeback file
Qualifications:
• Experience in Full Circle software a plus
• Experience in EDI a plus
• Strong customer service skills and excellent phone presence
• Organizational and communication skills a must
• Detail oriented with ability to multi-task and prioritize
• Minimum of 2 years customer service experience
• Strong computer skills, knowledge of Excel and Word programs a must
• Positive work attitude and dependability is required
Please submit your cover letter and resume through Malakye.com.