Abhishaik Kedari: Human Resources Associate (MYHR-Amer) in Bangalore, KA

• Assist the employees of Societe Generale (AMER) as the first point of contact in all their issues relating to Human Resources. • Utilizing the Human Capital Management Systems (HCMS) for employees' data management. • Help the employees in using all the applications and providing access to the application that have to be utilized on a daily basis. • Interpreting and clarifying the companies HR policies & practices. • Ensuring that all confidential information is kept safe and secure. • Maintain documents regarding the process and also share updates to the team members. • Prepare verification, Visa and Invite letters for the employees based on their various requirements. • Collaborate with the Learning and development team in order to assist the employees in various trainings offered by the company. • Review SOP's on a timely manner and update accordingly. • Manage the day to day queries and direct them to the right point of contact when necessary. • Provide advisory support to the employees regarding their benefits and time off • Managing the AMER employees training records on the My Learning tool. • Registering the employees for various trainings and providing them with the training schedule. • Conducting soft skill trainings within the team for new joiners (Business Communication and email etiquette, presentation skills, Time Management, Stress Management) • Assisting the employees with expenses and reimbursement procedures of external courses and higher education. • Contacting the Vendors to check for availability of training upon request of the employees. • Coordinate with the onsite team on various updates and process improvement steps.

Worked as a Process Executive in an Inbound Call Center in First Source Solutions Pvt. Ltd, as a Customer Care Representative for a UK based Company SKY • Handled customers through calls and interact with them. • Giving customers better experience through sales • Listen, understand the queries and sort out their problems in a right manner. • Building relationship with customers and getting their feedbacks. CORE STRENGTHS/COMPETENCIES ? Core strengths: Leadership skills, Presentation skills, Flexibility, Positive attitude and adaptable nature, Effective communication and innovativeness, Anchoring the events ? Languages known: English, Marathi, Hindi, Kannada (spoken)