Adrienne Forbes: in Blue Bell, PA

Promoted to store manager with second highest volume across the based on proven ability to drive results and lead teams. • Recruited and hired through various channels- Indeed and LinkedIn while retaining a high-performing team • Responsible for all employee relations through the Workday application - Hiring, onboarding, payroll management, annual performance reviews, and termination of employment • Entrepreneurial minded, maintained highest level of standards visually as well as operationally in high profile store - managed and owned store's business plan to meet KPI goals • Championed a culture of teamwork and recognition by establishing and communicating goals • Expertise in driving sales by maximizing overall store productivity and building customer loyalty through a best-in-class experience • Utilized omni-channel as an extension of the sales floor, building brand connection and promoting customer loyalty • Pro-actively educated team on Asset Protection - 100% success rate with all audits conducted

• I was recruited for JJill where I gained strong ability in the recruiting and hiring process • I sourced new talent for the North Wales location to increase the stores revenue, through • Responsible for all employee relations through the Workday application - hiring, onboarding, payroll, performance reviews, and termination of employment • Achieved highest store revenue increase in Pennsylvania district • Completed fiscal 2019 Q2, number two out of 284 stores in incremental revenue • Loyalty Captain for district, store ranked 16th across the organization for new to brand customers gained through email capture and the J.JILL credit card. Directed other stores that struggled to meet loyalty goals, eliminated roadblocks and identified best practices for success • Reviewed loyalty results (weekly/monthly) and identified opportunities for growth • Exhibited strong passion for coaching and developing a profound team to consistently exceed all company goals • Effectively controlled payroll spends, leveraging P&L reporting to ensure a profitable business. • Built relationships and curated events with businesses in our community to expand "new to brand" customer base • Provided subject matter expert advice for new and struggling stores while maintaining the highest store standards and customer experience

• Sourced, recruited, and trained team members to continually build my bench with new talent • Realized greatest revenue increase in five years and drove high growth in all KPI's by maintaining the highest visual merchandising standards, development of teams, and exceptional operational standards. • From November to December 2016, temporarily fulfilled the 4th highest volume (North Wales) store in the district while continuing to manage the highest volume (King of Prussia) store in the district. Sourced, hired, and retained top talent at both locations. • Chosen to attend Gymboree's highly selective field leadership conference and received a recognition award for management skills and ability to drive results • Responsible for Store Manager and District Manager training within region • Traveled within region to launch new stores and develop newly hired store managers • Achieved 100% success rate following executive level store visits

• Assisted with interviewing, utilized Work Force Management for all onboarding, and week one training of all new hires • Promoted sales at a high-volume store in a fast-paced environment, through outstanding service, paramount leadership and strong managerial skills • Led 25 sales associates to exceed previous year's KPI's by setting daily, weekly, monthly and yearly goals. • Responsible for team product knowledge and assisting with succession planning for future business needs • Directed operational innovation through modification of operational procedures to increase productivity. Supported the team in maintaining visual standards throughout every zone in the store. • Ensured store safety standards were maintained and committed to Asset Protection standards