Alexandra Aguirre: Lead Of Fulfillment Operations in San Diego, CA

-Collaborate with the market captain and Regional Operations Manager to maintain inventory accuracy for the thousands of units in the market. -Conduct routine audits daily of inventory levels and perform variance research and reconciliation to maintain highest levels of accuracy. -Organize and facilitate daily fulfillment requirements- Pick, pack and fulfill orders and efficiently load inventory to optimize beginning of delivery times. -Manage dozens of incoming and outgoing inventory shipments daily/weekly & overlook reverse logistics to assure total accuracy with products in all categories (Serialized items, accessories, etc.)

-Maintained a clear & genuine customer service experience by staying engaged, holding a sense of urgency and having the ability to handle numerous things at once. -Engaged in excellent relationships with all staff to create a enjoyable healthy work environment -Training new hires and responsible for leading by example. -Developed an endearing way of speaking to the culture of the establishment and peak interest.

-Achieved company goal of creating an inspiring mobile store experience with unmatched customer service. -Consistently reached and exceeded my revenue per visit by 15% above goal. -Organized each day around total customer visits per day all while keeping up with time management -Set up new accounts for porting customers as finding new opportunities for the account -Conducted team building experiences and developed learning seminars -Collaborated with team/market captains to absorb all information to continue growth in performance

-Drove high volume sales for one of the highest producing stores in the United States, by consistently exceeding our goal over 20%. -Held a high standard for excellent customer service and focused on their needs. -Optimized and leveraged various dashboards and reporting tools to influence marketing decisions for current trends and top revenue-driving products -Successfully completed day tasks such as markdowns, turn over sales & returns -Onboarded and trained over 15 new team members on product, brand, and culture knowledge -Led and educated my team on exceeding our hourly, daily, weekly, and quarterly sales goals by over 20% -Controlled e-commerce orders and accounted for proper time frames