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Anais Rocha: Office Manager/ Local Store Marketing Coordinator in San Diego, CA

Anais Rocha

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Office Manager/ Local Store Marketing Coordinator
San Diego | United States
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Work experience
Image Subway Development of San Diego/ Marwaha Group

Subway Development of San Diego/ Marwaha Group

Office Manager/ Local Store Marketing Coordinator | 03/2015 - Current

– Manage the day-to-day operations for the corporate office – Supervisor of R&M teams across 100+ Subway locations throughout San Diego and Riverside Counties- responsible for dispatching teams, submitting progress reports, performing payroll functions, and cost management – Serve as the point of contact between district managers, regional managers, VPs and President of the company – Property manager for the entire office building and its tenants – Responsible for tracking progress and ensuring all customer complaints/inquiries across 100+ Subway locations are resolved within 48 hours – Compile sales reports at the end of each week using YTD comparison for the San Diego market as a whole, as well as each individual franchisee – Franchise Sales Coordinator responsible for generating and vetting potential franchisees and overseeing the legal process of store ownership transfers – Local store marketing coordinator for San Diego Subways
Image TrackR

TrackR

Intern | 05/2014 - 12/2014

– Tasked with executing special projects assigned by upper management while maintaining knowledge of the products, mobile app, website, and company as a whole – Used Zendesk, Facebook, and Amazon as platforms to interact and connect with customers, troubleshoot the product, and assist with solving customer issues – Took stock photos of product for use on website, app, advertisements and social media platforms
Image Urban Outfitters Inc.

Urban Outfitters Inc.

Sales Associate | 08/2013 - 09/2014

• Responsible for utilizing a computerized cashiering system to complete cash and credit transactions, organizing the floor set and merchandise. • Helped to train new employees on store operations, policies and how to provide the best customer service possible. • Stocked items before store hours, conducted inventory checks and cleaned store before and after store hours
Image Steve Pappas for 4th District Supervisor

Steve Pappas for 4th District Supervisor

Campaign Assistant | 04/2012 - 06/2012

• Advocated the candidates position by doing extensive phone banking, prescient walking, and through student interaction programs at the University of California Santa Barbara campus. • Coached fellow volunteer’s on how to personally approach and persuade voters in person as well as over the phone.
Education history
Image University of California, Santa Barbara

University of California, Santa Barbara

Bachelors of Arts | 2011 - 2014

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1501 Lincoln Blvd.#1014 Venice, CA. 90291