Anna Audler: Operations Coordinator in Los Angeles, CA

• Manage and coordinate all aspects of social sports leagues portfolio including securing facilities, marketing and sales, scheduling/logistics and customer service for 35+ leagues. Manage budget and P&L for leagues and responsible for growth and revenue generation. Build relationships with existing customers, enhance customer experience and network/prospect to find new potential teams/players. Supported the growth of revenue to $1.6 million and operating profit to $935K. • Contributed to development of company priorities as a member of the Field Team Committee. Responsible for the hiring, training, and development of over 70 referee staff. Developed an incentive program for all part-time employees to increase employee retention by 40%. Created standards across the entire West Coast Operations team for staffing, recruiting, incentives and disciplinary process.

• Manage all current partner relationships to maximize productivity and efficiency in both Los Angeles and Orange County regions. Revenue generated increased by 33% year-to-year. Liaise with 90+ partner facilities to maintain effective business relationships, arrange and maintain youth class schedules and optimize each partnership. • Oversee all birthday party and private group coordination to ensure Super Soccer Stars policies are being upheld. Generated an 18% increase in birthday party sales and 27% increase in private groups. • Coordinated with the Finance Department to assist with the timely delivery of accurate invoices and payments.

• Selected out of hundreds of applicants to join the Glasgow team. • Collaborated directly Tough Mudder International event staff. ? Responsible for overall course build, logistics, and execution of a 9,000 athlete event. ? Facilitated venue setup for a course spanning over 8 miles in length. ? Coordinated sponsor activation & event branding around the venue. • Attended week-long sport business workshops, networking sessions and sport facility tours, all led by sport industry professionals.

• Assist the Ducks Game Night Staff with the fulfillment of Hockey Fan Experiences and other Community Relations Activities including coordinating and managing 25 Raffle Ticket sellers. • Assist with game-night operations which includes monitoring progress of raffle, troubleshooting, counting raffle money, reporting of winning number and amount to Game Operations. • Contributed to team sales goals of $30K+ at each Ducks home games.

• Responsible for training, supervising, and evaluating 100+ intramural referees across 10 unique sports offered by Campus Recreation. • Coordinate all operations for all Intramural and Club Sport events/games. Responsible for the execution of 15 Club Sports tournaments and generated an average increase of 12% of student attendance throughout the year. • Responded quickly and effectively to several medical emergencies including concussions, lesions, and sprains, to ensure and maintain a safe environment for participants and employees.