Arnold Huddlin: Information Systems in Hartford, CT

DATA PROCESSOR/ NETWORK ANALYST, FARMINGTON BANK, FARMINGTON, CT – 08/06 – PRESENT Work with MIS VP and a team of computer operators while providing desktop and networking support for 18 branches of central CT banking organization. Use excellent troubleshooting abilities to quickly resolve software and networked printer/ scanner issues, supporting system availability and office productivity. Explain nature of problems and resolution to customers. Use Ghost Imaging software to set up computers for new employees. Received training in hardware component replacement (memory, CPUs, fans, power supplies, etc). Use attention-to-detail and research skills while inputting banking transactions, proofreading statements, and researching transaction/statement errors. Process 4,500-5,000 transactions daily. Known by co-workers for my dedication, initiative, flexibility, and strong work ethics

Monitoring the computer lab for students. Providing help and assistance with technical issues (computer, printing, and student accounts)